Super Hotel Premier Ginza

Exactly what I needed and the Hot Water spring is just perfect

2nd time staying in this hotel. Location is so convenient as it is right in front of the exit for Higashi-Ginza station (direct line going to Haneda airport). Rooms are also clean and comfortable. The hotel's onsen are also perfect for a late night soak after a long day of exploring.

Very helpful and kind staff. The size of the room was decent and it was clean. The location is very convenient too.

We chose this hotel last minute due to some changes to our itinerary. The hotel is located in Ginza and just 10 mins walk to main shopping street. 6 mins walk to the JR train station for Haneda Airport. Access to the room is by using a pin code. There is no need to checkout at counter, just need to place the checkout magnetic sign at the room front door facing the corridor. The room space is very limited. Enough for 1 24" & 3 20" luggage bags. Any additional big luggage bags in the room, you need to walk on top of the beds. Laundry room, you may skip it. No coins or cards are accepted. You need to download an app to make payment just for the 3kg wash & drying machines (separate machines) If you intend to forward your bulk luggage bags to the hotel, they only accept on the check-in date due to limited space. I booked the hotel through Trip.com. So i went through Trip.com agent to communicate with the hotel if i could send my luggage to the hotel 2 days early before my check-in date. The staff responds YES, they will help me keep. Then we dragged our 3 28" heavy luggage bags through the train, staircases & streets to reach the hotel. The staff that greeted us rejected our luggage bags. I gave her my check-in details & the staff name that accepted our request but to no avail. Luckily, we are able to send our luggage bags to our next hotel through JP Post at Lawson convenience store nearby after 30 mins searching around. If the staff that replied to my request rejected me upfront, all this wouldn't have happened. We are like an ****** dragging our luggage bags around. I can't imagine what will happen to our luggage bags if we used a luggage forwarding company to send them in 2 days early? Return back to the company, and we have to collect them? On the day before we drag our luggage bags, i've sent an email to the hotel directly to clarify again. They didn't reply. Even until now, after a few weeks, i didn't get any response from the hotel. Excellent customer service, keep up the good work.

Best hotel ever! very conveniently located. Step out of the hotel and higashi-ginza station is right infront of your eyes and you can walk to ginza station via underground passage. Hotel provides free coffee/tea (6am-11pm) and alcohol(night) everyday. Room was very clean but small like any another hotel in tokyo but i really dont see a problem there since we are only there to sleep and out the whole day. can open 1 LARGE luggage in full.

Spacy room and bathroom. Public bath and comfortable pyjamas were very appreciated.