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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.6
Service4.7
Renlighet4.7
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Negativa recensioner(4)
Ailsa
Superior-tvåbäddsrum
Bodde på nov. 2024
Familj
7 recension
3.7/5
Publicerades 8 dec. 2024
5 mins walking to Shimbashi station. But less restaurants near the hotel. Overall the hotel is good for maybe small for families travelling.
Översätt
Svar från boendet: Dear Valued Guest/Dear Mr./Ms. Alisa Thank you for staying at karaksa hotel premier Tokyo Ginza and taking the time to write a valuable review for us.We are very glad that you found our location convenient for your trip.However we are sorry to hear your inconvenience caused by the limited room space.We believe that our staff service is good enough to please you when you stay at our hotel next time. It will be very great to see you soon in the near future.karaksa hotel premier Tokyo GinzaFront staff
Anonym användare
Superior-tvåbäddsrum
Bodde på apr. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 26 maj 2024
Small hotel but all is good accept the room is a little bit small for the price I paid during the trip. Breakfast was sent to room but it wasn't that great. There's free flow snacks and pastries and beverages at the reception. Staffs were nice and can speak proper English and/or Mandarin.
Översätt
Svar från boendet: Dear Valued GuestThank you for staying at karaksa hotel premier Tokyo Ginza.We are very glad to have your review here.You can not imagine how glad we are when we read your review about our staffs' skill and hospitality.We regret that our room space did not meet your expectation and that you did not enjoy the breakfast. It will be taken into account to offer even better breakfast.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.karaksa hotel premier Tokyo GinzaFront staff
Gästanvändare
Superior-dubbelrum
Bodde på aug. 2024
Res med vänner
9 recension
4.7/5
Otroligt
Publicerades 9 sep. 2024
The staff is helpful, and the food & drinks corner in the lobby is good. It provides a variety of snacks and some drinks or wines for a comfortable chat amongst friends. The location is convenient and close to the JR station, one stop next to the Tokyo JR station.
Översätt
Svar från boendet: Dear Valued GuestThank you for staying at karaksa hotel premier Tokyo Ginza.We are trying our best to provide better quality service day by day. A good location is one of our hotel's points. Thank you for enjoying Tokyo with us.We believe that our staff service is good enough to please you when you stay at our hotel next time. It will be very great to see you soon.karaksa hotel premier Tokyo GinzaFront staff
Anonym användare
Superior-tvåbäddsrum
Bodde på dec. 2023
Ensamresenärer
6 recension
5.0/5
Enastående
Publicerades 13 jan. 2024
Safe place, Good location in Ginza, Closing the convenient store, Clean
Översätt
Svar från boendet: Dear Valued GuestThank you for having stayed at karaksa hotel premier Tokyo Ginza and thank you for taking the time to leave us such lovely feedback.Good location is one of our hotel's point. Thank you for enjoying Tokyo with us.We always are happy to help our guests as much as we can to make their stay or travel a wonderful and a memorable one.We also are glad to know that our lounge service satisfied your whole family.We wish to welcome you again someday in the future.karaksa hotel premier Tokyo GinzaFront desk
wilson
Tvåbäddsrum Premier
Bodde på jan. 2024
Affärsresenärer
2 recension
4.5/5
Utmärkt
Publicerades 25 feb. 2024
Good hotel in a secluded area between Ginza and Shinbashi. The premier room is spacious weel kept. comfy beds and pillows. Room has space for big bags and a good working table, a smal side table also with 2 chairs. The bathroom is big enough with a bath tub and a rain shower, good water pressure on water. The face wash sink is outside the bathroom and has all amenities with a powerful Dyson hairdryer. The toilet is apart . The room has a kettle and tea with a coffee machine as well as a closet. The lobby area has a snack area where you can get pastries and snacks as well as some drinks. Restaurants , you may need to walk for 5-10 min but nothing too far.
Översätt
Svar från boendet: Dear Mr./Ms. WilsonThank you so much for choosing our hotel for your latest trip.We are very glad to have your review here.We are deeply sorry for causing you discomfort with the room's condition, even though you chose to stay at our hotel. We will make sure to share this issue with our staff and take measures to ensure we provide a thoroughly cleaned room for all our guests.We are sincerely grateful for your feedback. We will keep it in mind as a way to help make all of our guests' stays more comfortable.We hope we will have the opportunity to welcome you back to karaksa hotel premier Tokyo Ginza in the future.karaksa hotel premier Tokyo GinzaFront staff
Gästanvändare
Anslutande rum
Bodde på feb. 2024
Res med vänner
1 recension
4.0/5
Mycket bra
Publicerades 20 mars 2024
The staff is very friendly and location is great.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for having stayed at karaksa hotel premier Tokyo Ginza and thank you for taking the time to leave us such nice feedback.We are happy to know that you had a great time with us.We hope to welcome you again someday in the future.karaksa hotel premier Tokyo GinzaFront desk
Gästanvändare
Superior-dubbelrum
Bodde på maj 2023
Par
19 recension
4.5/5
Utmärkt
Publicerades 12 juni 2023
Location is very close to Ginza area which most of the famous restaurants located, shopping is also convenient. Room is clean with modern equipment in toilet
Översätt
Svar från boendet: Dear our valuable guest,We would like to thank you for taking the time to send us your feedback.It is a great pleasure to read your kind words about the location and a room.The entire team look forward to seeing you again in the future.Best Regards,karaksa hotel premier Tokyo GinzaFront staff
Gästanvändare
Superior-tvåbäddsrum
Bodde på apr. 2023
Familj
1 recension
5.0/5
Enastående
Publicerades 17 maj 2023
the location is superb, well designed room with quality amenities
free coffee and tea capsules in the room, and they also provide wine for free in the hotel lounge
Översätt
Svar från boendet: Dear Valued Guest,Thank you for staying at karaksa hotel premier Tokyo Ginza and taking the time to write a valuable review for us.Good location is one of our hotel's point. Also, our complimentary lounge is serving up seasonal beverages and snacks. Thank you for enjoying Tokyo with us.We hope we will have the opportunity of welcoming you back to karaksa hotel premier Tokyo Ginza in the future.karaksa hotel premier Tokyo GinzaFront staff
Gästanvändare
Superior-dubbelrum
Bodde på nov. 2022
Familj
10 recension
5.0/5
Enastående
Publicerades 1 jan. 2023
Really helpful staff, and clean and new facilities. Conveniently located and super value good for money. I didn't take the breakfast but my family said the hot soup that came with the breakfast was very nice.
Översätt
Svar från boendet: Dear Valued GuestThank you for staying at karaksa hotel premier Tokyo Ginza.It is our pleasure to know that you feel satisfied with our hotel service with this reasonable room rate. We hope our hotel will always be the top choice for you and your friends in every trip to Tokyo.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.karaksa hotel premier Tokyo GinzaFront staff
Toni
Tvåbäddsrum Standard
Bodde på feb. 2023
Par
55 recension
4.7/5
Otroligt
Publicerades 13 mars 2023
Small hotel but quite clean. No view beside highway. Just OK
Översätt
Svar från boendet: Dear Mr./Ms. Toni,We would like to thank you so much for choosing karaksa hotel premier Tokyo Ginza.Your comment is much appreciated and very encouraging for our team. The entire team have received your encouraging feedback with much gratitude.We hope we will have the opportunity of welcoming you back to karaksa hotel premier Tokyo Ginza in the future.karaksa hotel premier Tokyo GinzaFront staff
Bernadette laurent
Dubbelrum Premier
Bodde på aug. 2023
Affärsresenärer
8 recension
5.0/5
Enastående
Publicerades 19 okt. 2023
Good service and ambience
Översätt
Svar från boendet: Dear Mr./Ms.Bernadette laurentThank you for staying at karaksa hotel premier Tokyo Ginza.It is always a pleasure to know that you had a very enjoyable stay.The entire team have received your encouraging feedback with much gratitude.Thank you again for taking the time to share your experience.We look forward to welcoming you at our hotel in the near future.Best Regards,karaksa hotel premier Tokyo GinzaFront staff
Svar från boendet: Dear Mr./Ms. Ludengxiadelabahua,Thank you for staying at karaksa hotel premier Tokyo Ginza and taking the time to write a valuable review for us.The hotel is new and less than six years. We try our best to take care of daily cleaning and maintenance, so our guests can always feel comfortable.We appreciate your opinion about the price setting. We hope your stay at our hotel recently was a good experience.We hope we will have the opportunity of welcoming you back to karaksa hotel premier Tokyo Ginza in the future.karaksa hotel premier Tokyo GinzaFront staff
Svar från boendet: この度はからくさホテルプレミア東京銀座にご宿泊いただきまして誠にありがとうございます。また、ご丁寧にクチコミのご投稿をいただき、重ねてお礼申し上げます。ご宿泊者様専用のラウンジでは、季節にあわせたドリンクや軽食をご用意しております。次回ご来館の際も、お時間ございましたら是非ご利用くださいませ。お客様が少しでも安心してご滞在いただけるよう心のこもった応対をスタッフ一同心掛けておりますので、こうしてお褒めのお言葉をいただけたことは、私共にとって何よりの喜びでございます。次回ご宿泊される際には、より一層ご満足いただけるよう、スタッフ一同努力して参りますのでこれからもからくさホテルプレミア東京銀座をどうぞよろしくお願い申し上げます。からくさホテルプレミア東京銀座フロントスタッフ
Svar från boendet: Dear Mr./Ms. LYNN92We very much appreciate your comments regarding your recent stay with us.It is always a pleasure to know that you had a very enjoyable stay.We are very pleased that our facility has met our customers' expectations and good location is one of our hotel's good point. Thank you for enjoying Tokyo with us.We are so happy to hear that you would like to use our services again.We will continue to make every effort to provide comfortable service from the customer's point of view, and we hope that you will continue to patronize us for many years to come.karaksa hotel premier Tokyo GinzaFront staff
Svar från boendet: Dear Mr./Ms.Jinhua ShiThank you for choosing karaksa hotel premier Tokyo Ginza for your stay and for taking the time to share your feedback with us. We are delighted to hear that you had a great experience at our hotel. We hope we will have the opportunity to welcome you back to karaksa hotel premier Tokyo Ginza in the future.Warm regards,karaksa hotel premier Tokyo Ginza Front desk