Hotel New Otani Tokyo, Executive House Zen

チェックインのラウンジの担当の方から客室係の方に至るまで親切にしていただきました。 また、私の誕生日ということでお心遣いをいただきました。ありがとうございました。

チェックインからチェックアウトまで、気持ち良く過ごすことができました。 スタッフの方とのちょっとした会話の中で話した情報から、帰りに嬉しいサプライズをしていただきました。 しいて言うなら、ラウンジの営業時間がもう少し遅くまで開いているとお酒好きにはありがたいです笑 素敵な滞在でした。

服務一流設施齊全。

服務熱情周到

The Hotel New Otani Tokyo Executive Zen is one of the best hotels I’ve ever stayed at. The staff are incredibly attentive, the food is top-notch, and the cleanliness is impeccable. Every aspect of my stay was a fantastic experience. It’s also conveniently located, just an 8-9 minute walk to the nearest metro stations. I highly recommend this hotel for anyone looking for a high-quality stay in Tokyo. Keep up the excellent work!

Just finished an excellent five night stay at the executive House Zen. We used the hotel for airport transportation and they were waiting for us upon arrival. Check in was a breeze in the Executive Zen lounge on the 11th floor. The staff could not have been more attentive. The room was excellent with a view of Mt. Fuji. The shower was arguably the best shower we have ever had at a hotel!!! And the Ferragamo shower products and dyson hairdryer certainly all upgrades. The lounge offered breakfast, lunch snack, afternoon tea, happy hour and late night snacks. Breakfast included and had 5 options to choose from. Although not in the center of town, taxi's always available and the subway (ginza line) a 7 minute walk. Overall a great stay. Would highly recommend!!