Smile Hotel Tokyo Asagaya recensioner

During my stay at this hotel, I found it exceptionally clean and well-maintained. The room was comfortable, with modern amenities, and the staff were courteous and helpful.

Staff members of this hotel are very friendly and polite . And also rooms are comfortable and clean.

Good price and sooooooo GOOD LOCATION not to far from train station, walk around 3-5 minutes from station. And it easily to take the train to Shinjuku because you haven’t change the train line. The room is small but not the problem but i can’t find the way to close the heaters and open the air conditioner, so i had to open the window at night for the cold weather for good sleeping. 👍🏻 the hotel will be remain in my list for next trip if i’d have plan to visiting Tokyo.

good service. environment is ok, clean, comfortable, relax. I like it

It's convenenient, the facilities could be better. Had issues with my shower head and the door.

The hotel is just next to the JR Asagaya station, the location is very good, but it will be affected by the train until mod night. If u’re a person who is afraid of light and sound please check with the counter, ask for the rooms on the other side of station platform, but for me, it’s quite okay.

Always good. Close to the station.

The room toilet is strange as the door is a step above the floor, it’s very inconvenienced for elderly.

Simple business hotel. Got a small room for two pax. Very convenient as it is right beside the station. Surrounded by izakaya, making it great selection of food choices for dinner. Felt safe through my stay. Room was generally clean and quiet, though the toilet ventilation was not working well.

Nice place with good location Will booking again if we come to Tokyo.

阿佐ヶ谷駅直結してます。分かり難いですが、改札を出た後、外に出ず、ガード下通路を通れば雨にも濡れません。寝るだけであれば十分でした。ひげ剃り、クシ等はフロント前でピックアップするタイプ。部屋には空気清浄機あり。エアコンは家庭用タイプでした。

我们三人很早預訂三晚一房間，订房已誙按三人訂加说明2成人一個16歲男孩，房間提供一張双人床和一張單人床是足夠，旅程前幾日己經跟Trip.com联系确认订单，电脑客服回复只限2人，要跟酒店联系問清楚，我用携程提供的电郵又發不出去彈回来，后来收到携程电郵说酒店改價格加收665元港幣當日己經過了免费取消限期😪😪才通知，真的很不悅😡😡😡而且臨上机前的大晚上也没時間改了，刚巧7月13-15号是日本假期所有酒店價格提高很多就算了。當去到Check in2个櫃台員工基本英语都溝通唔到，有个女的很耐心用翻译和我溝通，三天打掃一次房間，我们住四天要求来打掃一次，说好14号，最后一次都没有打掃😰😞😞😞😡😡房間空間可以但衛生情度麻麻，洗手間門🚪後很污糟，我用消毒纸巾擦了几遍才敢挂衣服毛巾😰😩😩基本上是公寓式酒店没服务只提供睡觉洗澡。酒店附近很多食店選擇，酒店对面有一間面包店面包也好吃，週边设施不錯但不会再来。😤😤😤😡😡😡

1泊で利用させていただきました。 駅からのアクセスも良く周辺も飲食店もたくさんありとても便利な立地です。 ただ、泊まった部屋の清掃がされていなかったのか、浴室やトイレに髪の毛が落ちており、アメニティーのタオルは汚れていて残念でした。 スタッフの方に伝えたところすぐに対応いただきました。 立地、応対等良いホテルなので清掃面に力を入れていただけたらと思います。

フロントの方の対応や挨拶など行き届いてなく部屋の空気清浄機の後ろは埃が目詰まりしており不衛生でした。場所は良かったですが二度とお世話になる事は無いです。