Mitsui Garden Hotel Ueno - Tokyo

Mitsui Garden Hotel Ueno - Tokyo recensioner

Mitsui Garden Hotel Ueno - Tokyo

3 Chome-19-7 Higashiueno, Taito Ward, Tokyo, 110-0015, JapanVisa hotellinformation
Mitsui Garden Hotel Ueno - Tokyo
Mitsui Garden Hotel Ueno - TokyoMitsui Garden Hotel Ueno - TokyoMitsui Garden Hotel Ueno - Tokyo
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Gästrecensioner

8.9/10
Mycket bra
1126 recension
Verifierade recensioner
Läge och interiör9.2
Bekvämligheter8.4
Service9.0
Renlighet9.1
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Negativa recensioner(26)
Man Ki
Bodde på feb. 2025
Familj
9 recension
8.5/10
Mycket bra
Publicerades 17 mars 2025
The normal check-in time is after 1500, but it's lucky that we can check-in earlier since our room is ready - we arrived there ~1230. We selected Panda room located on 4/F, so there is beautiful spot at 4/F lift lobby for taking photos. The room is normal size as Tokyo's hotel room, we have space to open 2 luggage (24") but after opened difficult to walk. However, we did not stay much time inside hotel room, and actually the bed is 1.62m good enough for 2 adults + 1kid, .it's fine for us. We also booked the breakfast, and it's buffet style with Japanese and Western style food, so far so good. After we checkout the next day, we kept our luggage at hotel and go for sightseeing and shopping nearby; and return pack to hotel for picking up the luggage and head to airport.
Översätt
Svar från boendet: Thank you very much for using Mitsui Garden Hotel Ueno.We also appreciate you taking the time to write a review.Check-in is usually from 3:00 p.m., but if the room has been cleaned, we may be able to show you to your room earlier. We are also very happy to hear that you enjoyed our panda room, which is one of our hotel's strengths.If you have the opportunity to visit Ueno, we hope you will stay in our hotel's panda room again.We are looking forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager
Jc Flyboys
Standardrum, 1 queen size-säng
Bodde på mars 2025
Familj
4 recension
10.0/10
Enastående
Publicerades 11 apr. 2025
Good location with easy transportation choice
Översätt
Svar från boendet: Thank you for staying at Mitsui Garden Hotel Ueno.Thank you for rating the convenience of our hotel.It is close to all lines at Ueno Station and is in an ideal location for access to Tokyo and Narita Airport.We hope you will consider staying at our hotel again if you have the opportunity.All of our staff look forward to welcoming you again.Mitsui Garden Hotel UenoAccommodation Manager
Tsz Wai
Bodde på nov. 2024
Familj
8 recension
8.5/10
Mycket bra
Publicerades 23 dec. 2024
Good location, very convenient to go to other places. Food served during breakfast is good, but I suggest to change the menu more often. Staying for 3 days and having the same dishes really make me feel…
Översätt
Svar från boendet: Thank you very much for staying at Mitsui Garden Hotel Ueno.We would also like to thank you for sharing your impressions of your stay and for including many photos.We are glad that you enjoyed the location of our hotel and that you enjoyed exploring the surrounding area.Thank you for your valuable feedback regarding breakfast.We will share your feedback with the restaurant.We will continue to strive to improve our hotel, so we look forward to welcoming you back.Mitsui Garden Hotel UenoAccommodation Manager
Gästanvändare
Bodde på okt. 2024
Familj
3 recension
10.0/10
Enastående
Publicerades 30 nov. 2024
Good location, very near the skyline station to airport or JR Ueno station! The panda room is so beautiful!lovely
Översätt
Svar från boendet: Thank you very much for staying at Mitsui Garden Hotel Ueno.As you mentioned, our hotel is located about 5 minutes' walk from JR Ueno Station. It is very convenient for sightseeing in Tokyo.The Panda Room is a newly created room for 2023.There is a plan with panda benefits. If you have the opportunity, please take advantage of it.We will continue to do our best to make our hotel even better by taking your feedback into account.We hope you will choose our hotel again when you come to Tokyo.Mitsui Garden Hotel UenoAccommodation Manager
Kellie
Standardrum, 1 dubbelsäng
Bodde på apr. 2025
Familj
6 recension
10.0/10
Enastående
Publicerades 19 maj 2025
Convenient location that is close to the JR EAST, as well as Hibiya and Ginza Lines. Also, room size is decent.
Översätt
cin29
Standard , 2 Beds , Hollywood-Style
Bodde på apr. 2025
Res med vänner
5 recension
9.0/10
Utmärkt
Publicerades 5 maj 2025
The location is very convenient. The room is clean. However, the ventilation in the bathroom is not good.
Översätt
Svar från boendet: Thank you for staying at Mitsui Garden Hotel Ueno.Thank you very much for your review of our hotel's location and cleanliness.It is within walking distance of the station, and has excellent access to the city.However, we regret that the ventilation environment in the bathroom did not meet your expectations.The ventilation fans in our hotel are different from normal ones, as they operate according to the outside temperature and may take some time to start up.We will check all rooms to make sure there are no problems with use.We look forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager
Joderista
Bodde på jan. 2025
Affärsresenärer
4 recension
10.0/10
Enastående
Publicerades 10 mars 2025
perfect location and good view
Översätt
Svar från boendet: Thank you for staying at Mitsui Garden Hotel Ueno and for posting your review.We are glad that you enjoyed the location and the view of our hotel.As you said, our hotel has good access to Ueno Station, Narita Airport, and various tourist spots, and has been well received by many guests.We will continue to strive to improve our services to be a memorable hotel.We are looking forward to serving you again.Mitsui Garden Hotel UenoAccommodation manager
Becky Fok
Superiorrum, 1 queen size-säng
Bodde på mars 2025
Par
6 recension
6.5/10
Publicerades 5 maj 2025
The hotel is conveniently located right beside the subway and there is a Toyota Car rental. Very convenient for us to rent a car to drive to Nikko. I booked the upgraded room which is 20 sqm which is kind of small.
Översätt
Svar från boendet: Thank you for staying at Mitsui Garden Hotel Ueno.Thank you again for sharing your experience.We are very happy to hear that you found the hotel very convenient.As you mentioned, our hotel is just a one-minute walk from Ueno Station on the subway, and we also have a Toyota Rent-a-Car on-site, so it is a very convenient location for traveling to sightseeing spots by car.However, we regret that the size of the room did not meet your expectations.Our hotel also offers rooms up to 25 square meters, so we hope you will consider staying with us again if you have the opportunity.We look forward to welcoming you again.Mitsui Garden Hotel UenoAccommodation Manager
Anonym användare
Bodde på sep. 2024
Par
9 recension
10.0/10
Enastående
Publicerades 5 nov. 2024
Hotel location is right opposite to ueno station and there are few convenient stores nearby within 5 mins walk. Hotel room is clean and tidy!
Översätt
Svar från boendet: Thank you very much for using Mitsui Garden Hotel Ueno.Also we appreciate you taking the time to write a review.Thank you for your kind words about our guest rooms.We will share your comments with our cleaning staff and strive to provide you with an even more comfortable stay.In addition, there are many convenience stores, supermarkets, and restaurants around the hotel. If you have the opportunity to visit the Ueno area, please try visiting various places.We are looking forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager
Anonym användare
Bodde på sep. 2024
Par
2 recension
10.0/10
Enastående
Publicerades 7 okt. 2024
The hotel offers a comfortable stay with spacious, clean rooms and modern amenities. The staff is exceptionally friendly and attentive, ensuring a pleasant experience. Its convenient location makes exploring the city easy, and the breakfast is delicious with plenty of variety. Highly recommended for a relaxing and enjoyable stay!
Översätt
Svar från boendet: Thank you for staying at Mitsui Garden Hotel Ueno.We are very pleased that you have given high praise to every aspect of our hotel.We are honored to receive such a positive evaluation of our staff service.We will continue to strive to provide you with a comfortable stay, encouraged by your comments.We hope you will stay at our hotel again when you visit Tokyo.All our staff look forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager
I am KY Lai
Bodde på sep. 2024
Par
21 recension
9.0/10
Utmärkt
Publicerades 4 okt. 2024
A boutique hotel under Mitsui Garden. An excellent location and my room is new and clean.
Översätt
Svar från boendet: Thank you for staying at Mitsui Garden Hotel Ueno.Also, thank you for taking the time to post a review despite your busy schedule.We are very pleased to hear that you were satisfied with our hotel's location and cleanliness.Also, we are honored to hear that you appreciated the newness of the room.we renovated the lobby and some of the guest rooms in 2023.We are currently renovating other parts of the hotel in stages.Please use our hotel again if you have the opportunity.We look forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager
Fiona
Bodde på feb. 2025
Familj
12 recension
10.0/10
Enastående
Publicerades 9 mars 2025
Location is great and is walking distance to the train lines. There is a family mart across the road and many food options for lunch and dinner in the area. There is also a mall nearby for tax free shopping. Stay was comfortable and the only gripe is the lack of space for large luggage in the room. Will have to make do.
Översätt
Svar från boendet: Thank you for staying at Mitsui Garden Hotel Ueno.We are very pleased to hear that you were satisfied with your stay at our hotel.We can store your luggage at the front desk during your stay, and we also have room types up to 25 square meters, so please consider this option.All of our staff will continue to work hard to provide you with service that will satisfy you.Thank you very much for your valuable feedback.All of our staff will continue to work hard to provide you with warm hospitality, so we look forward to seeing you again.Mitsui Garden Hotel UenoAccommodation manager
Hohopig
Standardrum, 1 queen size-säng
Bodde på mars 2025
Par
6 recension
10.0/10
Enastående
Publicerades 30 apr. 2025
Very nice and clean, exceptional and close to station literally right next to it
Översätt
Svar från boendet: Thank you so much for staying at Mitsui Garden Hotel Ueno and for posting your review.We are very pleased to read your comment and hear that you had a comfortable stay.All of our staff will continue to work hard to provide you with service that satisfies our customers.If you have the opportunity to visit Japan again, we would be happy if you would choose our hotel.We are looking forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager
Gästanvändare
Bodde på jan. 2025
Res med vänner
3 recension
8.5/10
Mycket bra
Publicerades 4 mars 2025
Great stay there. I was changing from a twin room to single room on last night of the stay. Service is superb, no need to re-check in and they will transfer my luggage from original room to the new room - save my hassle and quite happy when I returned to the hotel after a walk on the last day, I just need to grab a new hotel room key card and my stuff in there!
Översätt
Svar från boendet: Thank you very much for staying at Mitsui Garden Hotel Ueno. We would also like to thank you for taking the time to share your impressions of your stay.We are very happy to receive your kind words regarding your room change.We will continue to make every effort to ensure that you have a comfortable stay in the future.We look forward to welcoming you back soon.Mitsui Garden Hotel UenoAccommodation Manager
Gästanvändare
Bodde på jan. 2025
Familj
11 recension
10.0/10
Enastående
Publicerades 2 mars 2025
Location is good. However, need to find the lift access or you will need to climb the stairs with your luggages. Near to walking street as very convenient.
Översätt
Svar från boendet: Thank you very much for staying at Mitsui Garden Hotel Ueno.Thank you also for taking the time to leave us a nice review.There is an elevator near the station to get to the hotel, so please use that next time.If you have any questions, please call us and we will help you resolve them, so please feel free to contact our front desk staff.We look forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager