Hotel Gracery Ginza

Location was good, near shops and station. But room is very small (as expected for Japan), but ok for solo travellers. I only have space to open up 1 luggage. Bed was quite hard so I didn’t have a good sleep. But overall ok for the price.

The location was very convenient and really close to major metro lines . The view from the high floor was nice especially for watching the sunset. As others have posted the room was really small. If you stay more then two days you will need to close your suitcase and organize your things when housekeeping comes. Otherwise they wouldn’t be able to get very far into the room. The water filer and ice machine on the room floor was really helpful especially when going out for the day with the July heat. The room was not so clean. When I went to use the humidifier it was covered in dust which set off my allergies. Also one of the walls had water damage.There was also a badly done patch on the corner of the wall. The lack of more than one outlet next the bed was annoying, especially when the provided charger didn’t work. One of the reasons I booked was the “lounge”. It was quite disappointing. It was loud in the room and it was right next to a smoking room. The available beverages were not that great. I don’t drink coffee and the juice was so sugary. One more thing that was a little annoying, but not necessarily a negative was housekeeping giving me new towels everyday even though I never put used towels outside with my trashcan in the morning. I stayed less than a week so I was fine using the two provided towels, so I had two bags of new towels sitting on my floor until housekeeping cleaned my room.

Was such a lovely stay with comfortable beds and pillows, very convenient location and great service staff.

Hotel Gracery Ginza is surrounded by all the famous shopping malls. All the shopping malls are within walking distance. The hotels provide facial wash, facial mask, toothbrush as well as hairband. There are also coffee and drinks available at the lobby.

This was my first stay with the Hotel Gracery Ginza, and I must say I was very impressed. The location (Ginza) was excellent, and the service throughout my stay was truly commendable — everything felt just right. One small point of feedback would be the laundry service (coin-operated machines). I found it to be a bit expensive compared to other hotels I’ve stayed at. Perhaps this is due to the Ginza location — I’m not sure if other Hotel Gracery properties offer more affordable laundry options. That said, overall, I had a great experience and would definitely choose Hotel Gracery again for my next trip to Japan. Thank you for the wonderful stay!

Just stay here for a night. The location is perfect, walking distance to train stations. Many shops and restaurants around. The room is clean in general, but the washroom is fairly old.