Hotel JAL City Haneda Tokyo

Hotel JAL City Haneda Tokyo recensioner

Hotel JAL City Haneda Tokyo

Hotel Jal City Haneda Tokyo, 4-11 Hanedaasahicho, Ota City, Ota Ward, Tokyo, 144-0042, JapanVisa hotellinformation
Hotel JAL City Haneda Tokyo
Hotel JAL City Haneda TokyoHotel JAL City Haneda TokyoHotel JAL City Haneda Tokyo
Kontrollera tillgängliga rum för dina resedatum
Vi erbjuder prisgaranti
1 natt

Gästrecensioner

9.1/10
Utmärkt
545 recension
Verifierade recensioner
Läge och interiör9.1
Bekvämligheter9.0
Service9.1
Renlighet9.4
Filtrera efter:
Sortera efter:
Alla recensioner(545)
Positiva recensioner(525)
Recensioner med foton/video(85)
Erbjuder upphämtning/avlämning(158)
Nära flygplats(147)
Lätt att ta sig runt(131)
Vänlig personal(127)
Praktiskt för shopping(33)
Utsökt frukost(31)
Genomsnittlig ljudisolering(9)
Bekväm säng(6)
Negativa recensioner(20)
Gästanvändare
Avancerad våning Comfort Enkelrum
Bodde på mars 2025
Affärsresenärer
4 recension
6.0/10
Publicerades 5 apr. 2025
Shuttle was convenient. Room was tiny as expected, but it had all the things I needed. The thing that ruined my experience is something that I'd never expect from anywhere in Japan - I found a brown stain on my bed sheet. I had no idea until it was too late in the night, so I just decided to sleep on the other side despite the discomfort, to not bother anyone at 3am. Next morning I went to the reception and show them the photo, gently ask them to change it; there was not a single mention of apology but they repeatedly told me to call housekeeping after 10am and it gaslit me that I'm the clean freak who's demanding something out of the norm. It really didn't have to be a big deal but 1. The fact that there was a very apparent stain on my bed sheet, 2. How they responded to my request, has really ruined my experience there.
Översätt
Svar från boendet: Thank you very much for staying at Hotel JAL City Haneda Tokyo.Thank you for your cooperation in posting your review.We apologize for making you uncomfortable about room cleanliness and staff's behavior.We are fully aware that it is not easy to regain trust once lost, but all of our staff will work harder than ever to improve quality and service in order to meet customer expectations.We will do our best to improve our services based on the valuable opinions we receive from our customers.We hope that you will use our hotel again when you come to Haneda.Again, we apologize for this trouble.
Anonym användare
prime floor moderat rum(queen size-säng)
Bodde på mars 2025
Affärsresenärer
70 recension
10.0/10
Enastående
Publicerades 13 apr. 2025
Very good location near the airport , shuttle bus is also very okay.
Översätt
Svar från boendet: Thank you for staying at Hotel JAL City Haneda Tokyo.We appreciate you posting reviews to us.We will continue our effort to provide the best service for our guests.Our warm hospitality awaits your return sometime soon.
Gästanvändare
reguljärt våningsrum(queen size-säng)
Bodde på feb. 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 10 maj 2025
Its very convenient. They have a free shuttle.
Översätt
Svar från boendet: Thank you for staying at Hotel JAL City Haneda Tokyo.We appreciate you posting reviews to us.We will continue our effort to provide the best service for our guests.Our warm hospitality awaits your return sometime soon.
Kwan Fai NG
Vanligt våning Bekvämt enkelrum
Bodde på dec. 2024
Ensamresenärer
5 recension
9.0/10
Utmärkt
Publicerades 2 jan. 2025
Good breakfast, and good location. The free shuttle bus is provided by the hotel. 
Översätt
Svar från boendet: Thank you for staying at Hotel JAL City Haneda Tokyo.And we appreciate for giving us your precious feedback.All our staff are taking customers’ satisfaction and safety into the consideration any time.Hope you will visit and stay our hotel again.Thank you again for staying with us.Sincerely, Front reception
Fong Jenny
Prime Floor Comfort Enkelrum
Bodde på apr. 2025
Ensamresenärer
3 recension
10.0/10
Enastående
Publicerades 6 maj 2025
Late check in due to the arrival entry system changed. But the check-in process is less than 5 minutes for a tired customer after Q at custom entry clearance for 2.5 hrs, it is fantastic! Room is clean and spacious
Översätt
Svar från boendet: Thank you for staying at Hotel JAL City Haneda Tokyo.We appreciate you posting reviews to us.We will continue our effort to provide the best service for our guests.Our warm hospitality awaits your return sometime soon.Again, thank you for staying with us and reviewing.
Gästanvändare
Avancerad våning Comfort Enkelrum
Bodde på mars 2025
Affärsresenärer
2 recension
6.5/10
Publicerades 6 apr. 2025
The pick up delayed. It was on 22.50 but came at 23.10 . the journey to hotel took 10-15 min longer than what was advertised as 3 min.
Översätt
Svar från boendet: この度はホテルJALシティ羽田 東京へご宿泊いただき誠にありがとうございます。口コミ投稿へご協力いただき重ねて御礼申し上げます。お客様から頂いた貴重なご意見をもとにサービスの向上に誠心誠意努めてまいります。また羽田へお越しの際は当ホテルをご利用いただければ幸いでございます。ご来館を心よりお待ち申し上げております。
Danny
Prime Floor Enkelrum
Bodde på mars 2025
Affärsresenärer
4 recension
10.0/10
Enastående
Publicerades 9 apr. 2025
A good place to put up a night when you arrive past midnight. The hotel arranges airport transfer.
Översätt
Svar från boendet: Thank you for staying at Hotel JAL City Haneda Tokyo.We appreciate you posting reviews to us.We will continue our effort to provide the best service for our guests.Our warm hospitality awaits your return sometime soon.
Julia S USA
Vanligt våning Bekvämt enkelrum
Bodde på feb. 2025
Ensamresenärer
2 recension
9.0/10
Utmärkt
Publicerades 9 mars 2025
Overall, JAL City Haneda is a nice hotel to stay while visiting Tokyo. I like its proximity to the airport, shuttle pickup and including a decent breakfast no
Översätt
Svar från boendet: Thank you very much for staying at Hotel JAL City Haneda Tokyo. We would also like to thank you for taking the time to write a review of our hotel. We are very happy to hear that your stay at our hotel met your expectations. We will continue to make efforts to improve our services to ensure your satisfaction in the future. We look forward to welcoming you again soon. Hotel JAL City Haneda Tokyo Front Desk
Chaklung
Prime Floor Comfort Enkelrum
Bodde på feb. 2025
Ensamresenärer
4 recension
10.0/10
Enastående
Publicerades 5 mars 2025
Excellent local - 5 minutes walking from the train station Great breakfast - everything tastes good which is included in the booking Clean bathroom and comfortable bed
Översätt
Svar från boendet: Thank you for staying at Hotel JAL City Haneda Tokyo.We appreciate you posting reviews to us.We will continue our effort to provide the best service for our guests.Our warm hospitality awaits your return sometime soon.Again, thank you for staying with us and reviewing.
Gästanvändare
Vanligt våning Bekvämt enkelrum
Bodde på feb. 2025
Ensamresenärer
14 recension
8.0/10
Mycket bra
Publicerades 2 apr. 2025
Shuttle bus is provided to airport. Very convinent to buy food and grocery as there are shops and restaurants nearby . Near to subway station too
Översätt
Svar från boendet: この度はホテルJALシティ羽田 東京へご宿泊いただき誠にありがとうございます。口コミ投稿へご協力いただき重ねて御礼申し上げます。また羽田へお越しの際は当館をご利用いただければ幸いでございます。ご来館を心よりお待ち申し上げております。
Gästanvändare
Prime Floor Comfort Enkelrum
Bodde på feb. 2025
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 26 mars 2025
Shuttle bus service were excellent, staff friendly and helpful and nice breakfast
Översätt
Svar från boendet: Thank you for staying at Hotel JAL City Haneda Tokyo.We appreciate you posting reviews to us.We will continue our effort to provide the best service for our guests.Our warm hospitality awaits your return sometime soon.
Travel buddie
prime floor bekvämt rum(queen size-säng)
Bodde på dec. 2024
Ensamresenärer
22 recension
7.0/10
Publicerades 7 feb. 2025
The hotel was nice and new but there was construction outside. I wish they didn’t put me right outside of it.
Översätt
Svar från boendet: Thank you for staying at Hotel JAL City Haneda Tokyo.We appreciate you posting reviews to us.We will continue our effort to provide the best service for our guests.Our warm hospitality awaits your return sometime soon.
siew fern yvonne
Deluxe Tvåbäddsrum på vanlig våning
Bodde på juni 2024
Affärsresenärer
1 recension
9.5/10
Otroligt
Publicerades 8 okt. 2024
The location location of the hotel is close to train station and just 10 min train ride from Haneda airport. It is a neat and clean hotel for a quick stay
Översätt
Svar från boendet: Thank you for staying at Hotel JAL City Haneda Tokyo.And we appreciate for giving us your precious feedback.All our staff are taking customers’ satisfaction and safety into the consideration any time.Hope you will visit and stay our hotel again.Thank you again for staying with us.Sincerely, Front reception
Maree Mckernan
Vanlig våning Superior tvåbäddsrum
Bodde på feb. 2025
Res med vänner
5 recension
5.0/10
Publicerades 19 mars 2025
Very basic hotel No gym Or pool Some helpful staff but reception not so much
Översätt
Svar från boendet: Thank you very much for staying at Hotel JAL City Haneda Tokyo.Thank you for your cooperation in posting your review.We will do our best to improve our services based on the valuable opinions we receive from our customers.We hope that you will use our hotel again when you come to Haneda.We look forward to your visit.
Gästanvändare
prime floor bekvämt rum(queen size-säng)
Bodde på nov. 2024
Familj
12 recension
9.0/10
Utmärkt
Publicerades 1 jan. 2025
A good choice if you are heading to / arriving from Haneda airport, very close and shuttle bus is available.
Översätt
Svar från boendet: Thank you for staying at Hotel JAL City Haneda Tokyo.And we appreciate for giving us your precious feedback.All our staff are taking customers’ satisfaction and safety into the consideration any time.Hope you will visit and stay our hotel again.Thank you again for staying with us.Sincerely, Front reception