För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör8.9
Bekvämligheter8.8
Service9.0
Renlighet9.1
Filtrera efter:
Sortera efter:
Alla recensioner(219)
Positiva recensioner(214)
Recensioner med foton/video(34)
Vänlig personal(44)
Utmärkta rum(40)
Lätt att ta sig runt(27)
Nära tunnelbana(15)
Utmärkt valuta för pengarna(14)
Rofyllt och bekvämt(11)
Praktiskt för shopping(11)
Utmärkt för affärsresor(9)
Negativa recensioner(5)
Gästanvändare
Dubbelrum
Bodde på jan. 2025
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 4 mars 2025
The hotel and the room are clean, good experience
Översätt
Svar från boendet: Dear Guest,
Thank you for staying at Hotel Villa Fontaine Tokyo Hatchobori.
We are glad that you enjoyed your stay.
We will continue to strive to improve our services based on your feedback.
Please let us know if you have any other comments or suggestions.
All of our staff are looking forward to seeing you again.
Sincerely,
Villa Fontaine Tokyo Hatchobori Manager
Zun Yuan
Dubbelrum
Bodde på nov. 2024
Par
60 recension
10.0/10
Enastående
Publicerades 10 dec. 2024
Walking distance to two metro station. Convenience store is also nearby to the hotel. You can get all the amenities at the lobby. Room consider big in Japan, able to open up 2 big suitcases.
Översätt
Svar från boendet: Dear Guest,
Thank you for taking the time to share your feedback.
As your comment, our hotel is at a very good location.
We are glad to hear that.
The hotel is located in Kayabatyo or Tokyo station,
it has many restaurants and shops nearby.
We are looking forward to see you again in the future.
We hope to see you again.
Sincerely,
Villa Fontaine Tokyo Hacchobori Manager
YooJin
Dubbelrum
Bodde på okt. 2024
Familj
9 recension
6.5/10
Publicerades 16 jan. 2025
The room is so small but it it Tokyo. However the hotel is clean so it’s good. Location is not bad but it is a bit of a walk from the Shinkansen train station especially with luggage. Just realized that breakfast is included but the staff did not tell me despite me extending my stay and paying more at the hotel.
Översätt
Svar från boendet: Dear Guest,
Thank you for staying at Hotel Villa Fontaine Tokyo Hatchobori.
We are glad that you enjoyed your stay.
Also, you made a reservation without breakfast. Breakfast is charged separately, but we are sorry that the explanation was insufficient. We will share this with our staff and improve it in the future.
We will continue to strive to improve our services based on your feedback.
Please let us know if you have any other comments or suggestions.
Sincerely,
Villa Fontaine Tokyo Hatchobori Manager
clarazebra36
Dubbelrum
Bodde på apr. 2024
Par
22 recension
10.0/10
Enastående
Publicerades 11 juli 2024
Amazing Stay! Room was very clean and service was exceptional! Definitely reccomended! Best part is that it is literally less than 5 minutes from many convenience stores, as well as my favourite restaurant Nakau!
Översätt
Svar från boendet: Thank you for staying at Villa Fontaine Tokyo Hatchobori. Thank you for taking the time to post a review despite your busy schedule. We are pleased that you rated the location highly. Our hotel is in a business district, and there are not many restaurants that are open until late at night. Nakau is open until late at night. We hope to see you again if you have the opportunity. Best regards.
Zibo Jiang
Dubbelrum
Bodde på dec. 2024
Familj
1 recension
9.0/10
Utmärkt
Publicerades 21 jan. 2025
Nicely located with department stores, restaurants and subway lines nearby
Översätt
Svar från boendet: Dear Guest,
Thank you for taking the time to share your feedback.
As your comment, our hotel is at a very good location.
The hotel is located in Kayabatyo or Tokyo station, it has many restaurants and shops nearby.
We are looking forward to see you again in the future.
Sincerely,
Hotel Villa Fontaine Tokyo Hatchobori
Kar Chun
Dubbelrum
Bodde på feb. 2024
Par
4 recension
8.5/10
Mycket bra
Publicerades 7 apr. 2024
The overall experience good, the location is not a busy place but close to MRT, surrounding have numerous of inexpensive food…and it have adult On Demand Video (the cost is minimum 1k yen)
Översätt
Svar från boendet: Thank you for staying at Villa Fontaine Tokyo Hatchobori.Thank you for taking time out of your busy schedule to post a review.We are happy to receive high praise for our location. We are very pleased that you enjoyed your stay at our hotel.We look forward to seeing you again.
Keng Khoon
Tvåbäddsrum
Bodde på juli 2024
Res med vänner
114 recension
8.0/10
Mycket bra
Publicerades 2 sep. 2024
Great hotel with all our needs - good location, near Tokyo Station. But breakfast was bad, very few variety.
Översätt
Svar från boendet: Thank you for staying at Villa Fontaine Tokyo Hatchobori.Thank you for taking the time to post a review despite your busy schedule.We are pleased that you rated our location highly. All of our staff are very pleased that you enjoyed your stay at our hotel.We will take your comments about breakfast into consideration and make improvements. All of our staff will do their best to make your stay even more comfortable.We look forward to seeing you again.Best regards.
Utkarsh
Dubbelrum
Bodde på juli 2024
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 12 aug. 2024
Awesome experience! You’ll get free English manga to read while you stay here. Friendly staff.
Översätt
Svar från boendet: Thank you for staying at Villa Fontaine Tokyo Hatchobori.Thank you for taking the time to leave a review despite your busy schedule.We appreciate your positive rating. We are all very pleased that you enjoyed your stay at our hotel.We look forward to seeing you again soon.
Ben Wong Ting Chong
Dubbelrum
Bodde på dec. 2023
Annat
10 recension
8.0/10
Mycket bra
Publicerades 16 jan. 2024
Good room facilities, have comics to read, however breakfast is not good, not suggest to pay for it
Översätt
Svar från boendet: Thank you very much for staying at Hotel Villa Fontaine Tokyo Hatchobori.
Thank you for your valuable feedback.
Our staff will do their best to improve the hotel based on your feedback.
We will continue to make improvements so that our customers can spend their time with us more comfortably. I look forward to meeting again.
Villa Fontaine Tokyo Hatchobori Manager
SUWON
Dubbelrum
Bodde på feb. 2025
Affärsresenärer
2 recension
10.0/10
Enastående
Publicerades 5 mars 2025
Very convenient location and super clean!
Översätt
Svar från boendet: Dear Guest,
Thank you for staying at Hotel Villa Fontaine Tokyo Hatchobori.
We are glad that you enjoyed your stay.
We will continue to strive to improve our services based on your feedback.
Please let us know if you have any other comments or suggestions.
All of our staff are looking forward to seeing you again.
Sincerely,
Villa Fontaine Tokyo Hatchobori Manager
Hufait
Dubbelrum
Bodde på apr. 2024
Affärsresenärer
134 recension
2.0/10
Publicerades 9 maj 2024
This front desk at 1:20am is so retarded and speak poor English. Ask her a simple English question for like 3times she stood there like a retard and keeps saying sorry ??? I don’t need your sorry I need answer and immediately action so I can get the help I need, get it ?
Most of the front desk have attitude that are not professional in Japan. And work things without efficiency. In this case if she cannot deal with English or any case that she has inability to handle she should find someone else who’s more capable. More importantly I don’t get why your hotel management hire people who are just not suitable for front desk position ?
Try to make your business better people! 🤦🏻♂️
Översätt
Svar från boendet: Thank you for staying at our hotel.We would also like to thank you for taking the time to post a review despite your busy schedule.We sincerely apologize for the discomfort and inconvenience caused by our staff's response and English skills.We will continue to revise our staff training and strive to improve our services based on our customers' feedback in order to provide you with an even better stay.We look forward to welcoming you again.Thank you for your valuable feedback.Best regards.Villa Fontaine Tokyo Hatchobori Manager
Maria Maria Maria
Dubbelrum
Bodde på okt. 2023
Par
7 recension
8.0/10
Mycket bra
Publicerades 25 dec. 2023
The hotel's location is not that close to the train stations ..a bit of walk actually but it is very close to the metro. The room where we stayed is small but clean, and has the basic bathroom amenities. The staff are all polite and courteous.
Översätt
Svar från boendet: Thank you very much for staying at Hotel Villa Fontaine Tokyo Hatchobori.
Thank you for rating the front desk staff.
We will continue to listen to our customers and make improvements to make their experiences more comfortable.
We look forward to seeing you again.
Hotel Villa Fontaine Tokyo Hatchobori Manager
Hufait
Dubbelrum
Bodde på apr. 2024
Affärsresenärer
134 recension
10.0/10
Enastående
Publicerades 4 maj 2024
Not bad except most of front desk has a poker face. Looks very serious except one lady who smile and kind all the time.
Overall not bad..
Översätt
Svar från boendet: Thank you for staying at Villa Fontaine Tokyo Hatchobori.Thank you for taking the time to post a review despite your busy schedule.We will immediately improve the poker face of our front desk staff that you pointed out. We will train all staff so that they can greet guests with a smile. Thank you for your valuable feedback.We hope you will use our service again if you have the opportunity.Best regards.Villa Fontaine Tokyo Hatchobori Manager
Brandon Tyler
Tvåbäddsrum
Bodde på juni 2024
Ensamresenärer
8 recension
10.0/10
Enastående
Publicerades 19 juli 2024
They were very helpful at the front desk and spoke English well.
Översätt
Svar från boendet: Thank you for staying at Villa Fontaine Tokyo Hatchobori.Thank you for taking the time to post a review despite your busy schedule.We are pleased that you have left a positive rating for our staff. We are all very pleased that you enjoyed your stay at our hotel.We look forward to seeing you again soon.Best regards.
ck124
Dubbelrum
Bodde på sep. 2023
Par
11 recension
8.0/10
Mycket bra
Publicerades 18 okt. 2023
great location, tidy and clean, good service !!
the staff are helpful.
Översätt
Svar från boendet: この度は当ホテルにご宿泊頂き誠にありがとうございます。
この度のご滞在が快適なものとなったようで、大変嬉しく拝読させていただきました。
スタッフの対応につきましても喜ばしい評価を頂戴でき、嬉しく身に余る思いです。
今後も皆様に非日常な世界をご満喫頂けます様に、清潔感にも細心の注意を払いまして維持をしてまいります。
今後も多くの方に選ばれるホテルになるよう取り組んでまいります。
お客様の又のご来館を心よりお待ち申し上げます。