Hotel Villa Fontaine Grand Tokyo-Roppongi

Hotel Villa Fontaine Grand Tokyo-Roppongi recensioner

Hotel Villa Fontaine Grand Tokyo-Roppongi

Roppongi 1-6-2, Minato Ward, Tokyo, 106-0032, JapanVisa hotellinformation
Hotel Villa Fontaine Grand Tokyo-Roppongi
Hotel Villa Fontaine Grand Tokyo-RoppongiHotel Villa Fontaine Grand Tokyo-RoppongiHotel Villa Fontaine Grand Tokyo-Roppongi
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Gästrecensioner

4.5/5
Utmärkt
258 recension
Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.4
Service4.4
Renlighet4.5
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Alla recensioner(258)
Positiva recensioner(247)
Recensioner med foton/video(46)
Utmärkta rum(53)
Lätt att ta sig runt(53)
Praktiskt läge(53)
Nära tunnelbana(40)
Utmärkt för affärsresor(9)
Utmärkt valuta för pengarna(8)
Rofyllt och bekvämt(5)
Utmärkt kaffe(5)
Negativa recensioner(11)
Sakkako
Rum som bestäms av hotellet
Bodde på okt. 2024
Res med vänner
21 recension
4.5/5
Utmärkt
Publicerades 23 nov. 2024
right next to roppongi itchome station and walkable distance to surrounding malls
Översätt
Svar från boendet: Dear Sakkako Thank you for staying at our hotel. Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use. Hotel Villa Fontaine Grand Tokyo Roppongi Manager
itsnotismail
nyrenoverat rum(queen size-säng)
Bodde på nov. 2024
Par
6 recension
5.0/5
Enastående
Publicerades 17 dec. 2024
A great hotel at a very convenient location (right next to a train station that is part of the Tokyo metro network)
Översätt
Svar från boendet: Dear Mr./Ms. Itsnotismai, Thank you for your comments on our location. We hope to be your choice of stay whenever you are in town. We look forward to welcoming you back for another relaxing visit. Hotel Villa Fontaine Grand Tokyo Roppongi Manager
Nipaul
rökfritt rum(queen size-säng)
Bodde på sep. 2024
Par
5 recension
5.0/5
Enastående
Publicerades 27 okt. 2024
Good customer service. The staffs are very helpful and understanding. Great support. Clean and comfortable room.
Översätt
Svar från boendet: Dear.Mr/Ms Nipaul Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Roppongi. Also, thank you for taking time out of your busy schedule to give us your feedback. We are glad that you are satisfied with our service. Our hotel offers a variety of room types. We hope you will be able to use it next time. We also look forward to your use. Villa Fontaine Grand Tokyo Roppongi Hotel manager
Gästanvändare
Rum som bestäms av hotellet
Bodde på juli 2024
Affärsresenärer
9 recension
5.0/5
Enastående
Publicerades 30 aug. 2024
Clean, great location, spacious rooms. Very impressed by the service levels too. Well done.
Översätt
Svar från boendet: Thank you for staying at Hotel Villa Fontaine Grand Tokyo Roppongi. We are also grateful that you chose us from the many hotels available. Thank you for your kind words about the room. Even among business hotels, our hotel offers spacious rooms of 20 and 30 square meters. We also offer a variety of room types, so we hope you will use them when you visit Roppongi. All of our staff will continue to work hard to ensure that all our guests are satisfied and comfortable, and that we are a place that you will want to visit again. We look forward to seeing you again. Hotel Villa Fontaine Grand Tokyo Roppongi Manager
jooonsang
nyrenoverat rum(queen size-säng)
Bodde på sep. 2023
Familj
42 recension
1.7/5
Publicerades 30 okt. 2023
Bad service and room. the location is good, it's the only one thing good about hotel
Översätt
Svar från boendet: Thank you very much for staying at our hotel. Thank you again for taking the time out of your busy schedule to post. We take your comments regarding customer service very seriously. We sincerely apologize for any inconvenience this may have caused to our customers. In the future, we will provide guidance from the basics to prevent such things from happening again. We will take your feedback seriously and strive to improve. I am terribly sorry. Villa Fontaine Grand Tokyo Roppongi manager
infinity0223
nyrenoverat rum(queen size-säng)
Bodde på juni 2024
Affärsresenärer
26 recension
4.0/5
Mycket bra
Publicerades 21 aug. 2024
Service: good Price:resonable Room:clean and tidy Facilities: good
Översätt
Svar från boendet: Dear Mr./Ms.infinity0223 Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo-Roppongi. We would also like to thank you for taking the time to share your feedback about your stay. We are very pleased to hear that you found the room "extremely clean." We will continue to strive to improve our services and create a comfortable hotel, without being satisfied with the status quo, so we hope you will continue to patronize us in the future. Hotel Villa Fontaine Grand Tokyo Roppongi Manager
ATTA
rökfritt rum(queen size-säng)
Bodde på nov. 2024
Ensamresenärer
13 recension
5.0/5
Enastående
Publicerades 3 dec. 2024
Room was good , breakfast is fine
Översätt
Svar från boendet: Dear Mr./Ms. ATTA We are happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible. Come and visit us again. Hotel Villa Fontaine Grand Tokyo Roppongi Manager
JennyH
King Size-sängrum nyrenoverat rökfritt
Bodde på sep. 2023
Affärsresenärer
3 recension
3.2/5
Publicerades 6 okt. 2023
Just suitable for business trip, very disappointed in breakfast
Översätt
Svar från boendet: Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Roppongi. Thank you very much for your valuable feedback about our breakfast. We will share your comments with the restaurant and strive to improve the quality and service. We will continue to make every effort to provide a satisfactory stay to all of our guests. Hotel Villa Fontaine Grand Tokyo Roppongi Hotel Manager
LorenzoWUH
Bodde på juni 2023
Affärsresenärer
20 recension
4.7/5
Otroligt
Publicerades 25 juli 2023
If you stay in Roppongi and want to find a good deal on price/location/quality, this is it! Just in front of Rappongi-Itchome. Room bigger than usual (for Japanese standards).
Översätt
Svar från boendet: Mr./Ms.Lorenzo Thank you for staying with us the other day. I am very happy and overwhelmed to receive such a high evaluation. We will continue to pay close attention to cleanliness and maintain it so that everyone can enjoy an extraordinary world. We will do our best to provide you with even better hospitality the next time you visit us. We look forward to seeing you again. Hotel Villa Fontaine Grand Tokyo Roppongi Manager
Anonym användare
rökfritt rum(queen size-säng)
Bodde på apr. 2024
Ensamresenärer
37 recension
4.7/5
Otroligt
Publicerades 9 maj 2024
Great value for money given the location - would stay here again!
Översätt
Svar från boendet: Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Roppongi. We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback regarding your stay. All of our staff will continue to work hard to ensure customer satisfaction. Thank you for taking the time out of your busy schedule to provide us with your valuable feedback. We look forward to using you again.
TravelerMZ
nyrenoverat rum(queen size-säng)
Bodde på juni 2023
Par
16 recension
5.0/5
Enastående
Publicerades 8 okt. 2023
Good strategic location near the metro station. Hotel is clean and staff is friendly.
Översätt
Svar från boendet: Dear Mr./Ms. TravelerMZ Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Roppongi. Thank you again for taking time out of your busy schedule to give us your feedback on your stay. We are very happy to hear that you had a relaxing stay with us. We are very happy to hear that you highly appreciated our staff's service. We will share your feedback with our staff and will continue to work hard to provide you with the best service and guidance to make your stay as comfortable as possible. Hotel Villa Fontaine Grand Tokyo Roppongi Hotel Manager
Gästanvändare
rökfritt rum(queen size-säng)
Bodde på nov. 2023
Affärsresenärer
19 recension
5.0/5
Enastående
Publicerades 16 dec. 2023
Very good location, next to Roppongi subway station. Also have several international restaurants nearby. You get one free coffee per night! 100% recommended for business trip.
Översätt
Svar från boendet: Thank you very much for using our hotel hotel. I hope that you will return to Japan. Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit. Hotel Villa Fontaine Grand Tokyo Roppongi Manager
Anonym användare
Rum som bestäms av hotellet
Bodde på sep. 2023
Familj
4 recension
2.7/5
Publicerades 13 okt. 2023
The location is near to the Roponggi-Itchome (Nambuku line) However not much shops and restaurant nearby. The rooms are super small and old. Bathroom has smell too, don’t fall on the promo the run of the house you might get the room that hardly used. on the lobby is new the rest are old.
Översätt
Svar från boendet: Thank you very much for your recent visit to our hotel. We apologize that we did not meet your expectations in many respects. We have several restaurants in the nextb building , Izumi Garden Tower. We apologize for the lack of information from the front desk staff. We will work with our cleaning staff to ensure that the guest rooms are kept clean. We look forward to welcoming you again. Hotel Villa Fontaine Grand Tokyo Roppongi Manager
Gästanvändare
rökfritt rum(queen size-säng)
Bodde på mars 2024
Par
1 recension
2.0/5
Publicerades 4 maj 2024
They clean the room but don’t make the bed
Översätt
Svar från boendet: Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Roppongi. We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback regarding your stay. Our hotel conducts eco-cleaning, and unless requested by a customer, we will only change towels and trash. If you contact the front desk by 10am on the day of your stay, we will make your bed free of charge. We apologize for any inconvenience caused by the lack of guidance from the front staff. We will continue to strive to be a more comfortable hotel based on your valuable opinions, so we appreciate your continued patronage. All of our staff are looking forward to seeing you again. Hotel Villa Fontaine Grand Tokyo Roppongi Manager
djeu
Tvillingrum Separat Nyrenoverat Rökfritt
Bodde på mars 2023
Familj
1 recension
5.0/5
Enastående
Publicerades 17 maj 2023
Close to subway .2 convenience store near by with car park (need to pay extra)
Översätt
Svar från boendet: Dear djeu Thank you very much for your positive feedback following your stay at Hotel Villa Fontaine Grand Tokyo-Roppongi. And we also appreciate you shared useful information regarding our location with our future guests. We are constantly on the lookout for opportunities to improve our guest experience, and it is definitely a help every time we receive new feedback. We look forward to welcoming you back to the property in the not so distant future. Best regards, Hotel Manager Villa Fontaine Grand Tokyo-Roppongi