MONday Apart Premium UENO

The room was clean but very small. Location was a bit out of the shopping area. About 20mins walk. Train station are near but we didn’t take cos we got strollers. The staff were not willing to answer our questions.

Great hotel except the front desk in the the evening are kind of weird. Another strange thing is they ask you a lot of your personal info like which hotel you gonna book for the next and why you book Monday hotel

The room is comfort as I expect!

Its actually a 12mins walk from Ueno station. Walk can seem long if u are carrying your luggages. Day 1, housekeeping came in and replace the towels + place additional towels. Day 2 soiled towels werent collected. Day 3 trash werent collected. All despite placing outside our door. Layout of the room was OK. The washer was helpful, but without a designated laundry area. We hang them all over the toilet. When we were checking in we overheard a rude receptionist speaking to another visitor. When our child was running around while waiting to be served, the receptionist stomped over and ask him to stop playing in a ill manner. This puts all the polite Japanese to shame. He could have spoken nicely.

A bit far from JR station, room is clean and have nice bed and kitchen.

The location is not very near but can walk from Ueno station in 10min. The service staffs were very friendly and helpful. The amenities are quite complete and good, but the water heater and quantity of hot water is limited, need to wait sometime.