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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.7
Service4.7
Renlighet4.8
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Alla recensioner(43)
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Negativa recensioner(2)
Miel2024
Deluxesvit
Bodde på nov. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 26 jan. 2025
We really loved staying at Asakusa Kaede. The room is super clean and comfortable for 4 persons. The location is superb; just a few minutes walk to Senso-ji Temple. The manager and the staff are great and very helpful. We had a very good time staying there and we will definitely come back to stay there again in our next trip to Tokyo.😊
Översätt
Tjong Kim Lang
Deluxesvit
Bodde på dec. 2023
Familj
2 recension
4.5/5
Utmärkt
Publicerades 30 jan. 2024
Like the room even small but very pretty and clean, toilet 👍🏼👍🏼👍🏼👍🏼 and near the station and have nice view, from outside the door can see Tokyo Skytree
Översätt
6/8
H98ERN
Junior Suite
Bodde på nov. 2023
Res med vänner
4 recension
1.7/5
Publicerades 24 dec. 2023
The room size is not proportional to the price, and both the elevator and corridor are very small, accommodating only 2-3 people at a time.
The hygiene conditions are poor, with a pervasive musty smell in the room. We booked a room for 4 people (2 single beds, 2 futons), and despite the front desk knowing we had 4 people, they didn't help us set up the futons. They even mentioned they wouldn't do it, leaving us to arrange it ourselves. Considering we paid for our stay, I believe this is a service we should have received instead of having to set up the beds ourselves.
The overall experience was extremely poor, and I wouldn't recommend it to friends.
Översätt
Svar från boendet: Dear Guest,Thank you very much for staying with us at our hotel. We sincerely apologize for any inconvenience caused by our facility and equipment.The reason we ask guests to make their own beds with the extra futons is primarily to encourage relaxation in our tatami mat area first. Additionally, as our staff often manage hotel operations and the cafe single-handedly, there are times when we are unable to assist with bed-making.We apologize for any discomfort caused by our inadequate explanation of this policy.We are committed to continuous staff training and improving our room hygiene management. Thank you very much for your valuable feedback.Best Regards,Asakusa Kaede
Gästanvändare
Junior Suite
Bodde på dec. 2023
Familj
1 recension
4.7/5
Otroligt
Publicerades 22 jan. 2024
Asakusa Kaede is a cute, cozy, quiet hotel right in the middle of the busy streets of Asakusa. Staff are friendly, polite, helpful, and they speak great English. Breakfast was delicious! (It wasn't included in our booking but we added once we got there). Rooms were very clean and their bathrooms have everything you need. I personally would come back here again. Big thanks to the entire staff!