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Verifierade recensioner
Läge och interiör8.9
Bekvämligheter8.8
Service9.0
Renlighet9.3
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Rest and Relax
Standardtvåbäddsrum
Bodde på nov. 2024
Familj
19 recension
10.0/10
Enastående
Publicerades 18 dec. 2024
Very impressive hotel. Walking distance from metro station, 5 mins walk. Many restaurants around. Checking in and out from self checking and out machines is convenient. Hotel bus to DisneyResort is okay except you need to queue for tickets half and hour earlier. Only 30 seats first come first serve.
Översätt
Svar från boendet: Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.Henn na hotel Tokyo Nishikasai
Namhan
Deluxe-tvåbäddsrum
Bodde på mars 2025
Familj
15 recension
8.0/10
Mycket bra
Publicerades 22 apr. 2025
Overall is good. The room is nice and clean. Close to the station and they provide free bus service to Disneyland
Översätt
Svar från boendet: Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.Henn na hotel Tokyo Nishikasai
Gästanvändare
Standarddubbelrum
Bodde på jan. 2025
Ensamresenärer
1 recension
7.5/10
Publicerades 26 feb. 2025
The hotel itself is ok. A few more amenities would be good. Cafe leaves much to be desired and closes before the scheduled time. The service from rhe hotel staff is fantastic. And the novelty is great.
Översätt
Svar från boendet: ご宿泊いただき、誠にありがとうございました。ホテルのスタッフやサービスについてお褒めの言葉をいただき、大変嬉しく思います。斬新さにもご満足いただけたとのこと、ありがとうございます。一方で、アメニティやカフェの営業時間についてご不便をおかけしましたこと、お詫び申し上げます。いただいたご意見を参考にし、今後のサービス向上に努めてまいります。よりご満足いただけるよう改善を進めていきますので、次回のご利用をお待ちしております。またのお越しをスタッフ一同、心よりお待ち申し上げております。変なホテル東京 西葛西
James
Standardtvåbäddsrum
Bodde på jan. 2025
Par
1 recension
10.0/10
Enastående
Publicerades 13 feb. 2025
The location is very convenient, close to many restaurants and grocery stores, 5 mins walk from the Nishi kasai Metro station. The hotel is well kept and clean, will definitely come back next time.
Översätt
Svar från boendet: Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.Henn na hotel Tokyo Nishikasai
Ice Cream Soda
Deluxerum tvåbäddsrum hotellets övre våningar
Bodde på juli 2024
Familj
21 recension
9.5/10
Otroligt
Publicerades 10 aug. 2024
There are 2 small mall in walking distance from hotel which have super market. There is a GU less than 5min walk from hotel if you want to buy clothing which got lesser people compare to the tourist attraction shop. Nearest smoking zone is at the train station. Location is convenient with lots of convenient stall Lawson , family mart , 7-11 and Aeon
Översätt
Svar från boendet: Thank you very much for choosing our hotel out of many accommodation facilities.We would also like to thank you for your kind words and evaluation.We are very honored to hear that you were satisfied with our hotel's location and hotel services.We will continue to strive to be the hotel of choice for everyone.We look forward to seeing you again. Henn na Hotel Tokyo Nishikasai
Gästanvändare
Deluxerum tvåbäddsrum hotellets övre våningar
Bodde på dec. 2024
Familj
2 recension
10.0/10
Enastående
Publicerades 21 jan. 2025
Booked a room for 2 adults & 1 child for 2 nigjts stay.. We had a bed each which was great & beyond our expectations. Room was clean & comfy. Good value for money.
Översätt
Svar från boendet: Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.
Oei
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Familj
2 recension
10.0/10
Enastående
Publicerades 2 jan. 2025
Clean and comfortable. Easy to access by metro and nice and safe neighbourhood. Thanks Henna for a great stay!
Översätt
Svar från boendet: 感謝您的入住。酒店四通八達,距離西葛西車站僅幾分鐘路程。我們期待您的再次光臨。東京西葛西 Henna 酒店
Jolin
Standarddubbelrum
Bodde på okt. 2024
Par
3 recension
9.0/10
Utmärkt
Publicerades 16 jan. 2025
Stayed here as they have a shuttle to Disneyland!
Enjoyable except that abit hard to see assistance as there's no staff present at the counter.
Loved the free corn soup and breakfast in the morning 😁
Översätt
Svar från boendet: Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.Henn na hotel Tokyo Nishikasai
Em Kei
Standarddubbelrum
Bodde på aug. 2024
Familj
29 recension
10.0/10
Enastående
Publicerades 28 dec. 2024
The hotel Is very modern and cool. We loved the easy automated check in and check out with the dinosaurs. They offer a free shuttle service to Disney both ways so it is quite convenient. We will definitely return! Breakfast is quite Asian so if you down like Asian food as much you can buy easily at near by convenience stores. The location is great even for a night stroll.
Översätt
Svar från boendet: Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.
Yunghwa1
Deluxe-tvåbäddsrum
Bodde på feb. 2024
Familj
3 recension
10.0/10
Enastående
Publicerades 22 apr. 2024
The room was small but it’s Tokyo standard and enough to fit 3 people. Breakfast was excellent especially the chicken curry! They also have bar with diy cocktail drink for free every evening!! Definitely recommend this hotel!
Översätt
Svar från boendet: Thank you very much for choosing our hotel out of many accommodation facilities.We would also like to thank you for your kind words and evaluation.We will continue to strive to be the hotel of choice for everyone.We look forward to seeing you again.
Gästanvändare
Standarddubbelrum
Bodde på feb. 2024
Ensamresenärer
12 recension
8.0/10
Mycket bra
Publicerades 11 mars 2024
clean and tidy hotel with the required equipments. the location is a bit far away from the central Tokyo, but it gives a place to take good rest by separating from the busy locations.
Seldom to see real staff even the front desk is self operated. But they do have staff to tidy up the rooms everyday.
Översätt
Svar från boendet: Thank you very much for choosing our hotel from among many other accommodation facilities.The area around the hotel is a little far from the center of Tokyo, but we think it's a nice and quiet place.We will do our best to become your hotel of choice the next time you come to Japan.We look forward to seeing you again.Henn na Hotel Tokyo Nishikasai
sookpeng cheong
Deluxe-tvåbäddsrum
Bodde på jan. 2024
Familj
4 recension
9.0/10
Utmärkt
Publicerades 29 feb. 2024
Free shuttle to Disneyland is outstanding point.
Room was spacious enough to accommodate my family.
Need to improve on breakfast variety. Menu remained unchanged for my 5days trip stayed in Hen na.
Översätt
Svar från boendet: Thank you very much for choosing our hotel from among many other accommodation facilities.We will take your comments and comments regarding the breakfast seriously and will use them to further improve our services in the future.We will do our best to become your hotel of choice the next time you come to Japan.We look forward to seeing you again.Henn na Hotel Tokyo Nishikasai
billycjb
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Par
45 recension
2.0/10
Publicerades 24 jan. 2025
badbabd bad bad bad bad badbadbadbadbadbadbadbadbadbadbadbad
Översätt
Svar från boendet: Thank you very much for staying at the Henn na Hotel Tokyo Nishikasai.We truly apologize that we did not live up to your expectations fully.We would like to appologize for any inconvenience that you experienced during your time with us.We will be utilizing your feedback to improve our service and rooms.
無名仕
Deluxerum tvåbäddsrum hotellets övre våningar
Bodde på juli 2024
Familj
8 recension
5.5/10
Publicerades 27 aug. 2024
The washing machine is not enough, there is only two sets of drying and washing for the whole building. There will be only curry chicken for every day breakfast and cannot suitable for all people.
Översätt
Svar från boendet: Thank you for staying at the Henn na hotel Tokyo Nishikasai. We appreciate that you took the time to input your valuable feedback.We truly apologize that we did not live up to your expectations fully.Please rest assured that we take your feedback very seriously and addressed it internally.Thank you again for sharing your comments and we are looking forward to another chance to prove to you that our entire team can deliver the expected level of high class service you are expecting.Henn na hotel Tokyo Nishikasai
Anonym användare
Standard tvåbäddsrum högt golv
Bodde på nov. 2023
Familj
5 recension
10.0/10
Enastående
Publicerades 2 jan. 2024
The best hotel i found in Tokyo.
The location is accessible to Disney and metro train.
The room is very clean, bedsheets and towels are also clean. I didnt go for reviews before i book so i got confused bec there is no receptionist except for this 2 dinasours, but i tried to contact staff to accomodate us. They are very accomodating and kind. The food on breakfast is good also . For me, this is excellent.
Highly recommended for those who want to travel in Tokyo.
I will go back next time
Översätt
6/8
Svar från boendet: Thank you very much for staying at Henn na Hotel Tokyo Nishikasai.We are glad that you were satisfied with the rooms and location of our hotel.We will use your feedback as encouragement in the future, and will continue to strive to provide even higher quality services. Thank you for your continued support.