Keio Plaza Hotel Tokyo

Keio Plaza Hotel Tokyo recensioner

Keio Plaza Hotel Tokyo

2 Chome-2-1 Nishi, Shinjuku Ward, Tokyo, 160-8330, JapanVisa hotellinformation
Keio Plaza Hotel Tokyo
Keio Plaza Hotel TokyoKeio Plaza Hotel TokyoKeio Plaza Hotel Tokyo
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Gästrecensioner

9.2/10
Utmärkt
3678 recension
Verifierade recensioner
Läge och interiör9.3
Bekvämligheter9.0
Service9.3
Renlighet9.4
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Utsökt frukost(194)
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Lyxigt(46)
Suverän kvällsutsikt(32)
Utsökt buffé(30)
Negativa recensioner(89)
Anonym användare
South Tower Plaza Superior-rum(queen size-säng)
Bodde på apr. 2025
Familj
8 recension
10.0/10
Enastående
Publicerades 6 maj 2025
Great for solo or family travelling! The hotel is located right by Shinjuku station (~10 minute walk) with a seven 11 inside and other amenities. Multiple restaurants are located inside the hotel as well, making it easy to eat.
Översätt
Svar från boendet: Dear Guest,Thank you for your kind words regarding your stay at our hotel. We are delighted to hear that you enjoyed our convenient location and the amenities available. We look forward to welcoming you back in the future.Sincerely, Keio Plaza Hotel Tokyo
Jeff7822
Main Tower Standard Plus - Twin Room
Bodde på apr. 2025
Familj
3 recension
10.0/10
Enastående
Publicerades 6 maj 2025
New and clean hotel, local is superb, accessible to many restaurants and bars as well as local drug stores
Översätt
Anonym användare
south tower plaza superior tvåbäddsrum
Bodde på apr. 2025
Par
1 recension
9.5/10
Otroligt
Publicerades 3 maj 2025
Staff are very polite and their English standard is good. Room is big and nice, and you can see Mount Fuji on a clear day. However, lift to floor is unrestricted so anyone can go to your floor
Översätt
Liu Lindsay
Huvudtorn standardtvåbäddsrum rökfritt
Bodde på mars 2025
Familj
3 recension
9.5/10
Otroligt
Publicerades 11 apr. 2025
All of the staff spoke a good level of English and provided great service. The location is good. Easy access to Shinjuku station. Great night view to the light show. Airport buses are also available. Buffet breakfast is available at 2 different restaurants. The taste was delicious. But the restaurant is always crowded and full of people. The hotel’s public area is spacious and provides a clear guidance to the public facilities. However, the in-room facilities are a little disappointed to me, not like a 5-star style at all.
Översätt
Svar från boendet: Dear Liu Lindsay,Thank you for your kind words regarding our staff service and the convenient location of Keio Plaza Hotel Tokyo. We are delighted to hear you enjoyed our buffet breakfast and the spacious public areas. We acknowledge your feedback concerning the in-room facilities. We continuously strive to provide a luxurious experience and will take your comments into consideration as we evaluate our offerings. We appreciate your valuable insights and hope to welcome you back for an even better stay in the future.Sincerely,Keio Plaza Hotel Tokyo
Bonikwok
Huvudtorn Superior tvåbäddsrum rökfritt
Bodde på feb. 2025
Res med vänner
18 recension
10.0/10
Enastående
Publicerades 2 apr. 2025
Tried to stay in Keio plaza hotel again after returned from Mt Fuji. This time arranged us to south tower , though it said to be upgraded, the hotel room is not as new as Main tower, however, due to its not at executive floor, the toilet was not same as main tower which renovated. Room size is still very spacey and big enough for our big bags to open. It’s tidy and clean. Breakfast offering at 2nd floor which is lots of choices. Food all yummy and fresh! Hotel prices gone up because of cherry blossom, however, it’s still the best location and walking to Shinjuku Gyoen National Garden!
Översätt
6/9
Svar från boendet: Dear Bonikwok,Thank you for your kind words about your recent stay at Keio Plaza Hotel Tokyo. We are delighted to hear that you enjoyed the spaciousness and cleanliness of your room, as well as our breakfast offerings.We appreciate your feedback regarding the difference in room conditions between the South Tower and the Main Tower. While the South Tower is a valued part of our hotel, we understand that guests may have varying preferences regarding room styles and amenities. Your comments will be taken into consideration as we strive to enhance our guest experience.It’s wonderful that you enjoyed the location of our hotel and the convenience it provides to nearby attractions. We look forward to welcoming you back on your future visits!Sincerely,Keio Plaza Hotel Tokyo
Loh Wei Leong
south tower plaza superior tvåbäddsrum
Bodde på feb. 2025
Familj
3 recension
8.5/10
Mycket bra
Publicerades 22 mars 2025
Very convenient location but south tower can be older in its furnishings. Beddings are super comfy though and the 2+1 rooms are very spacious compared to the standard Japanese hotel rooms in Tokyo. Check in and out also a breeze. Highly recommended for family stays in Tokyo.
Översätt
Svar från boendet: Dear Loh Wei Leong,Thank you for your kind feedback. We are pleased to hear that you enjoyed our convenient location and spacious rooms. Your comments about the furnishings will be taken into consideration as we continually strive to enhance our guests' experience.Sincerely,Keio Plaza Hotel Tokyo
Anonym användare
Huvudtorn Superior tvåbäddsrum rökfritt
Bodde på feb. 2025
Familj
46 recension
9.5/10
Otroligt
Publicerades 12 mars 2025
Great hotel located in Shinjuku. It’s about 10 mins walk from Shinjuku station. The rooms are big for Tokyo standards. I would recommend it highly.
Översätt
Svar från boendet: Dear Guest,Thank you for your kind words and recommendation. We are delighted to hear that you enjoyed our spacious rooms and convenient location in Shinjuku. We look forward to welcoming you back in the future.Sincerely,Keio Plaza Hotel Tokyo
Mommy Maricel
Huvudtorn Superior tvåbäddsrum rökfritt
Bodde på feb. 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 4 mars 2025
Perfect location for Tokyo marathon runners. It is just by the starting line. Everything was great. Room super spacious and clean . We had a fantastic view of the Metropolitan Building with led lights show. Food so good in the buffet. Service is excellent.
Översätt
Svar från boendet: Dear Mommy Maricel,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our location, spacious rooms, and excellent service during your stay. It brings us great joy to know that you had a fantastic experience, especially during the Tokyo marathon.Best regards,Keio Plaza Hotel Tokyo
Sim Wing
south tower plaza superior tvåbäddsrum
Bodde på jan. 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 27 feb. 2025
The staff are super nice The location is very convenient There are a lot of restaurants and shopping mall nearby Parking fee is cheap It’s best choice for driving  tourists Will definitely come back again 
Översätt
Svar från boendet: Dear Sim Wing,Thank you for your kind words regarding our staff and the convenient location of our hotel. We are delighted to hear that you found our parking fees reasonable and that you enjoyed your stay. We look forward to welcoming you back in the future.Best regards,Keio Plaza Hotel Tokyo
OeiieO
south tower plaza superior tvåbäddsrum
Bodde på jan. 2025
Familj
22 recension
10.0/10
Enastående
Publicerades 17 feb. 2025
3rd visit to this hotel within a year. As always, solid hotel that provide excellent service and good spread of abf. Hotel has view of Mt Fuji from the guestroom as well.
Översätt
Svar från boendet: Dear OeiieO,Thank you for your continued patronage and for your kind words. We are delighted to hear that you enjoyed our service and breakfast offerings, as well as the beautiful view of Mt. Fuji. We look forward to welcoming you back soon.Sincerely, Keio Plaza Hotel Tokyo
VHWC
south tower plaza superior tvåbäddsrum
Bodde på jan. 2025
Familj
3 recension
10.0/10
Enastående
Publicerades 27 feb. 2025
We got a room upgrade from a very friendly staff. Excess my expectations all round.
Översätt
Svar från boendet: Dear Vick,Thank you for your kind words regarding our staff and your room upgrade. We are delighted to hear that we exceeded your expectations and appreciate your positive feedback.Sincerely,Keio Plaza Hotel Tokyo
Shtlaw
Huvudtorn standardtvåbäddsrum rökfritt
Bodde på dec. 2024
Par
14 recension
9.5/10
Otroligt
Publicerades 1 feb. 2025
Good location close to shinjuku station, many restaurant nearby the hotel, can see Fuji mountain from hotel room
Översätt
Svar från boendet: Dear Shtlaw,Thank you for your positive feedback regarding our location and the view from your room. We are delighted that you enjoyed your stay and the convenience of nearby restaurants. We hope to welcome you back soon.Sincerely, Keio Plaza Hotel Tokyo
Gästanvändare
south tower plaza superior tvåbäddsrum
Bodde på dec. 2024
Familj
8 recension
5.5/10
Publicerades 29 jan. 2025
Walked into the room and saw that the desk has fingerprints.   Not cleaned thoroughly.   The bed was laid unprofessionally.   Bed sheet was not tucked in nicely.   The sheds was loosely wrapped.  Seemed like the bed was done in a hurry and carelessly. 
Översätt
Svar från boendet: Dear Guest,I sincerely apologize for the cleanliness and presentation issues you encountered during your stay. We appreciate your feedback and will address your concerns with our housekeeping team to ensure a higher standard of service for our guests in the future.Sincerely,Keio Plaza Hotel Tokyo
Gästanvändare
south tower plaza superior tvåbäddsrum
Bodde på dec. 2024
Familj
1 recension
5.5/10
Publicerades 6 mars 2025
The lights flickered, and the staff did not proactively solve the problem. Later, they found two non-compliant light bulbs to replace them, but after a failed replacement, they switched back to the faulty bulbs. The front desk staff also treated guests rudely, and after obtaining the room key, they did not provide any guidance on the location of the elevator.
Översätt
Svar från boendet: Dear Guest,Thank you for your feedback regarding your recent stay. We sincerely apologize for the inconveniences you encountered with the lighting in your room and the service from our staff. It is our priority to provide courteous assistance and clear guidance to all our guests. Your comments will be taken into consideration to improve our services in the future.Sincerely,Keio Plaza Hotel Tokyo
Barrylee
south tower plaza luxe dubbelrum
Bodde på dec. 2024
Par
40 recension
8.5/10
Mycket bra
Publicerades 21 jan. 2025
The hotel is only 7 mins walk from Shinjuku JR station. The buffet breakfast is excellent with both western and Japanese style cuisine.
Översätt