Courtyard Toledo West

People were very kind and helpful. We loved the outside lighted patio to hang out in evening after a stressful day with my father being in st Vincent's mercy hospital.

We stayed here for a soccer tournament and enjoyed our stay. The rooms were nice and so was the pool. The staff was friendly at the desk too. The pool was not stocked with towels and I stopped at the desk to ask and was told they’d bring them down. We were there over an hour and no towels. I then had to call 2x because I could not leave my son swimming alone. Towels were finally Brought but I was told Someone stopped by and said no one was in the pool so they didn’t drop towels off when I had been there for over an Hour and not one person stopped by. Even if no one was there the pool still needed stocked with towels.

Courtyard Marriott Toledo West, Room 328: Satisfactory experience. Nine (9) day stay. (No housekeeping service requested.) Clean and quiet, generally restful sleep beyond the late-night/wee-hours activity on Friday/Saturday night(s). Heating/cooling was comfortable. Microwave and mini-fridge worked well. Tub/shower/water temp was perfect. My son found the gym to be roomy and clean, well equipped with a good assortment of machines and free weights. Minor complaints: First night [May 1], Front Desk representative seemed to be annoyed by our late-night check-in. The pillow/linen on one side of one bed was not quite 'fresh'. Moved to the other side of the bed for the remaining nights. Wall hooks. Just a couple of wall hooks somewhere near the closet area for handling the day's wardrobe, repacking a garment bag or while ironing would be VERY helpful. The steam iron worked, but was damaged and it LEAKED badly. The quality of the bathroom tissue (toilet paper) was entirely terrible, a re-occurring insult with each and every bathroom visit. But finally, our Toledo grandchildren (9, 7 and 3) visited us once briefly during our stay and we and their parents watched them for almost an hour in the hotel pool. They had a lot of fun and experienced no ill chemical or other health effects from their swim.

It was a good stay with the exception of the horrible smell in our room. A/c or heat system may need cleaned

Very beautiful hotel. Clean, organized, and very new. I really enjoyed the experience. In a great location.

Normally I don’t have any complaints with this hotel but this time was different I had to change rooms twice in the same night one room the fridge wasn’t working then the other room the sink was completely broken I didn’t get settled in until after 8pm which I couldn’t enjoy my night I was very upset and should of been given my money bck but instead she gave me a discount on my second night as being a Marriott member my room should of been completely free I normally stay there once a week for business but after this incident I might not be returning I still wasn’t satisfied at all.