Holiday Inn Express & Suites Tonawanda - Buffalo Area

挺好的，環境不錯，附近中餐館很多，吃飯方便！！！！！！！！！！！！！！！！！！！！！就是空調聲音有點大！

Disgusting sanitary conditions If I could give this review zero stars I would. I went back home to Tonawanda for a funeral and had to book in a hurry. This location had great reviews and seemed close to all of my family. After getting in late the first night I went to bed, tossed an turned all night and pulled the sheets off the uncomfortable bed. To my surprise when I woke they had covered two dried spots of someone's URINE with new sheets and should have thrown away the mattress entirely but decided to make me sleep in it which I would not have known had I not pulled the sheets off. The shower curtain was disgusting, yellow at the bottom and covered in what seemed to be blood or bugars. After giving them three hours to get me a new room they didnt and I had to wait for two more hours where I was almost late to the celebration prior to putting me in a new room. Zero offer to waive fees or rectify the situation so this must happen often. The room they moved me to also had dead roaches. I slept in my clothes and high recommend you run far far away from this location.

The staff was very friendly and helpful. Older facility that shows its age. Electrical outlets were not reliable. Some mold in shower. Food is standard fare.