Oakwood Premier Tonglu

Oakwood Premier Tonglu recensioner

Oakwood Premier Tonglu

No.1 MeiLin Road, Tonglu, Zhejiang, ChinaVisa hotellinformation
Oakwood Premier Tonglu
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Gästrecensioner

4.7/5
Enastående
1136 recension
Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.6
Renlighet4.8
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Alla recensioner(1136)
Positiva recensioner(1122)
Recensioner med foton/video(300)
Vänlig personal i receptionen(177)
Stora rum(137)
Fantastisk utsikt över floden(82)
Utmärkt för familjer(42)
Fantastisk rumslayout(21)
Lyxigt(9)
Utsökt buffé(9)
Utmärkt kök(8)
Negativa recensioner(14)
Leonardo Tan
Superior-rum i kingsize
Bodde på nov. 2024
Familj
4 recension
4.5/5
Utmärkt
Publicerades 26 dec. 2024
We stay here for 2 nights. The hotel have a very good design and the room also very spacious. We are satisfied with the room. Bed oke, toilet oke. Food for breakfast also oke. I stay at 7th floor and got a very nice view which is river view. One thing that they need to put more attention is for the aircon filter and ventilation. I see there is a lot of dust that looks like have not been clean for so long.
Översätt
Svar från boendet: Dear Customer, thank you for your stay. The hotel is located by the beautiful Fuchun River, within the trendy new landmark, the Scholarly Cultural Complex. The hotel will continue to maintain high-quality service standards, striving to create a warm experience for every guest. We look forward to your next visit.
Nicky Craven
Superior-tvåbäddsrum
Bodde på aug. 2023
Res med vänner
8 recension
4.7/5
Otroligt
Publicerades 3 okt. 2023
The hotel was clean and room’s spacious. The beds were comfortable and our view over the river was lovely. We had plenty of choice at breakfast. The food in the restaurant was very good.
Översätt
Svar från boendet: Dear Guest,Thanks for your word of encouragement. The team is glad that your stay here is an enjoyable one. Tonglu is a beautiful county with many places of interest for those who wants to escape from the hectic city life. We look forward for your return in the near future.
VJ1010
Studio Deluxe King Size-säng
Bodde på mars 2024
Ensamresenärer
37 recension
2.7/5
Publicerades 3 maj 2024
Nothing available in room even in special suite needs an improvement
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the lack of amenities in the room, including the special suite. This certainly does not meet the standards we strive to uphold, and we truly regret any disappointment this may have caused.Your comments have been shared with our management team, and we are actively reviewing our room offerings to ensure that all necessary amenities are provided, even in our special suites. We are committed to making the necessary improvements to enhance the comfort and convenience of our guests.We deeply value your feedback as it helps us identify areas for improvement. Should your travels bring you back to our area, we would be honored to have another opportunity to provide you with a much-improved experience. Please feel free to reach out to us directly if there is anything further we can assist you with.Thank you again for your valuable input, and we wish you all the best in your future travels.
Alber
Superior-rum i kingsize
Bodde på maj 2024
Par
23 recension
4.7/5
Otroligt
Publicerades 12 juni 2024
Great Service. Excellent Front desk and cleaning staff.
Översätt
Svar från boendet: Dear Guest,Your positive comment is our motivation to do better. Hope to see you again in Tonglu and do choose Oakwood Premier Tonglu again as your choice of accommodation on your next visit to Tonglu.
Bagedadexiaopengyou
2-rums Premier
Bodde på maj 2023
Familj
28 recension
5.0/5
Enastående
Publicerades 12 juni 2023
Definitely worthy of visit, very good riverview, close to restaurants
Översätt
Svar från boendet: Dear Guest,Thanks for your word of encouragement. The team is glad that your stay here is an enjoyable one. Tonglu is a beautiful county with many places of interest for those who wants to escape from the hectic city life. We look forward for your return in the near future.
Hyejin Baek
Superior-tvåbäddsrum
Bodde på aug. 2024
Affärsresenärer
3 recension
5.0/5
Enastående
Publicerades 30 sep. 2024
Everything is great!
Översätt
Svar från boendet: Dear Guest,Thanks for your word of encouragement. The team is glad that your stay here is an enjoyable one. Tonglu is a beautiful county with many places of interest for those who wants to escape from the hectic city life. We look forward for your return in the near future.
Gästanvändare
Superior-rum i kingsize
Bodde på nov. 2024
Familj
5 recension
5.0/5
Enastående
Publicerades 27 dec. 2024
Good hotel.
Översätt
Svar från boendet: Dear Customer, thank you for your stay. The hotel is located by the beautiful Fuchun River, within the trendy new landmark, the Scholarly Cultural Complex. The hotel will continue to maintain high-quality service standards, striving to create a warm experience for every guest. We look forward to your next visit.
Gästanvändare
Studio Deluxe King Size-säng
Bodde på mars 2023
Par
7 recension
4.7/5
Otroligt
Publicerades 5 maj 2023
Really enjoyed my stay at Oakwood Premier Tonglu. Got a nice welcome by the front desk manager Elaine. The room was spacious, clean and comfortable. Overall service has been excellent. Will absolutely recommend this place for anyone looking for a great place to stay in Tonglu
Översätt
Svar från boendet: Dear Guest,Your positive comment is our motivation to do better. Hope to see you again in Tonglu and do choose Oakwood Premier Tonglu again as your choice of accommodation on your next visit to Tonglu.
Mr Franklin paolo
Superior-rum i kingsize
Bodde på apr. 2022
Res med vänner
15 recension
4.7/5
Otroligt
Publicerades 7 maj 2022
I will say this hotel is so Amazing, with s special wooden design on the wall of rooms corridor. I will recommend this hotel for couples ❤️ the surrounding environment very cozy breakfast really nice with the mango 🥭 juice 😌. Price also very reasonable and cheap compared to the luxury inside. Rooms also very big. Good for chilling with some two or more friends. When ever you arrive there never forget to ask for ‘Elaine lan ´she speaks really well English and always ready to assist you with any difficulties, very respectful and polite.
Översätt
Svar från boendet: Dear Guest,Thanks for your word of encouragement. The team is glad that your stay here is an enjoyable one. Tonglu is a beautiful county with many places of interest for those who wants to escape from the hectic city life. We look forward for your return in the near future.
Alan Slivany
Deluxerum i queensize
Bodde på maj 2022
Ensamresenärer
9 recension
5.0/5
Enastående
Publicerades 19 juni 2022
Nice lobby and the rooms and service are quite nice. The location is really good.
Översätt
Svar från boendet: Dear Guest,It is great to receive your favorable comments regarding your recent stay with us. We are happy to be at your service again should you travel to Tonglu in the future. Hope to see you soon.
Misikaitemiaomiao
Superior-tvåbäddsrum
Bodde på mars 2025
Familj
3 recension
5.0/5
Enastående
Publicerades 13 apr. 2025
地點很便利,位於富春江邊,鬧中取靜,很是愜意。前台辦理入住很快,但説不上熱情,一板一眼,也好;早餐品種很豐富,但味道一般,叫車很方便,有停車場,出來玩也就不考慮其他交通方式了。周邊那家酸菜魚的炒菜還挺好吃的,價格也不算貴。總體來説,不錯!
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您選擇入住我們酒店並分享您的入住體驗。很高興您喜歡我們便利的江邊位置,鬧中取靜的環境讓您的旅程更添愜意。您對早餐品種的肯定和對周邊酸菜魚店的推薦我們都記下了,這會幫助更多客人發現美好。關於前台服務和早餐口味的建議,我們非常重視,正在加強服務親和力的培訓,並讓廚師團隊研發更地道的風味。期待您下次光臨時,能感受到我們的進步。祝您生活愉快!
Tiaoxiyiqie
Studio Deluxe King Size-säng
Bodde på mars 2025
Familj
2 recension
5.0/5
Enastående
Publicerades 13 apr. 2025
酒店物超所值,地理位置好,位於江邊,飯後可以散步,房間夠大,落地窗,江景也很棒。 酒店早餐出乎意料的豐盛,味道也不錯,娃很喜歡,以後有機會還會來。 感謝前台的小王和小祝,我們入住當天到的很晚,二人依舊非常熱情,為我們提供了很多幫助。 感謝某位忘記問姓名的男性前台同志,幫我們找回了落在餐廳的寶寶餐具。
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您如此用心地分享入住體驗!很高興您對江景房的視野、早餐品質和整體性價比都感到滿意,特別是小朋友的喜愛讓我們倍感欣慰。您對前台小王、小祝以及小陳的表揚,我們已經傳達給他們,這樣的服務故事正是我們最珍視的榮譽。期待在下一個假期,能再次為您全家創造美好回憶。期待您的再次光臨,我們將一如既往為您打造温馨舒適的入住體驗。祝您生活愉快!
Gästanvändare
Svit med 2 sovrum
Bodde på mars 2025
Familj
16 recension
5.0/5
Enastående
Publicerades 6 apr. 2025
房間設施非常乾淨,有問題解決的也很快。窗外富春江風景也很好。工程部的工作人員解決問題很有效率。 定的房間適合兩家人一起住,非常滿意。 早餐也還不錯。前台屠屠小王服務也都不錯。 如果玻璃擦的再乾淨點就更好了,會有更好的視覺體驗。 早上江邊晨跑的人們,清新的環境,很適合散步。 樓下還有一些美食,很方便。
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您選擇入住我們酒店並分享寶貴的入住體驗。很高興得知您對房間設施、富春江景緻以及工程部的高效服務都感到滿意。特別感謝您對前台屠屠和小王服務的認可,我們已將您的表揚傳達給他們。您關於玻璃清潔的建議我們已記錄並立即反饋,相信下次您入住時會有更完美的視覺體驗。我們很高興兩家人同住的房型能滿足您的需求,周邊環境和餐飲配套也為您的旅程增添了便利。期待您再次光臨時,能享受到我們更優質的服務和更明亮的江景視野。祝您生活愉快!
Caihuadafu
Superior-rum i kingsize
Bodde på mars 2025
Familj
2 recension
4.7/5
Otroligt
Publicerades 7 apr. 2025
清明假期到桐廬玩,提前做了好久的攻略訂到了這家酒店,雖然蘇州經常看到奧克伍德的牌子,卻是第一次入。 首先説好的地方,一是相對於某朵的天價漲幅,奧克伍德假期漲價幅度較小,也可能我訂的比較早,所以房價還算可以。二是房間夠大,床夠大,衞生間夠大,每個房間都有沙發,感覺空間開闊,比較舒服。三是送東西什麼的都算及時,要了多次飲用水和被子,都及時送到了。 其次是需要改進的地方:我預訂的較早,同時也加了前台微信確定房間,前台主動説要安排兩個靠在一起的房間,但實際入住時,房間並沒有安排在一起,説是已經住滿了,無法調配了,不過好在還在一個樓層,如果要是能説到做到就更好了,還有就是雖然是預訂的同樣的房型,但其中一個房間明顯更侷促,比較下來是因為房間燈光更暗,無論開了多少燈還是很暗,感覺酒店可以檢修或者改進下。 酒店冰箱製冷效果一般,早餐還可以,總體而言雖然不到心目中五星標準,但考慮到今年清明假期人多火爆,所以總體滿意
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您選擇在清明假期入住我們酒店,並花費寶貴時間分享如此詳盡的入住體驗。作為您首次入住奧克伍德品牌的重要見證,我們倍感榮幸。我們很高興您對合理的假期房價政策、寬敞舒適的客房空間設計、及時的客房服務響應感到滿意,同時對房間安排、照明及冰箱不夠製冷問題深表歉意。您的反饋已促使我們立即檢查相關設施並優化預訂流程。期待在不久的將來能再次為您服務。祝您生活愉快,期待與您重逢在美麗的富春江畔!
Gästanvändare
Studio Deluxe King Size-säng
Bodde på mars 2025
Familj
2 recension
5.0/5
Enastående
Publicerades 7 apr. 2025
酒店大廳非常寬敞,前台屠屠小姐姐服務熱情幫忙安排了高樓層的江景位置,視野非常的好,我朋友是後一天來入住的,同時也提前安排了和我同一樓層,非常方便。樓下還有很多好吃的,旁邊就是江邊,晚上散步非常舒服~
Översätt
Svar från boendet: 尊敬的賓客,感謝您選擇入住我們酒店並分享如此暖心的入住體驗,看到您對此次入住體驗稱讚,我們心裏滿是歡喜!屠屠能為您和朋友妥善安排房間,讓您享受高樓層的絕美江景,我們由衷自豪。酒店樓下書香同城文化綜合體美食雲集,江邊步道愜意悠然,這些都為您的旅程增添了色彩。您的滿意是我們前行的動力,期待再次為您打造温馨難忘的入住體驗!期待在不久的將來能再次為您服務。祝您生活愉快!