Hotel Sree Vijayalakshmi - (Previously Hotel Dolphin Inn)

no service and cleaning at room. no one to respond at reception. staff approach to guest is very rude

I found the hotel on google map. Another family member who was on visit of toranagallu for same purpose booked the hotel through makemytrip. Cleanliness as well as the room service of the hotel was so poor. Despite of repeated requests hotel authority did not arrange cleaning citing lame excuse the cleaning staff only work in between certain period of time though i thought room service should be done twice in a day. The television was non functioning. The shower of the bathroom was non functioning. Today, in the morning of checkout there was no water situation in the hotel. At that time concerned phn no was also unreachable. Due to such horrible situation, the scheduled work hampered. In such bad experience i must tell the service and food of the restaurant were quite satisfactory.

I found the hotel to be very nice or the staff also to be very social or friendly minded so should the staff or management so that i can stay there again and again. Thank you for providing a good service.