Chelsea Hotel Toronto foton

Svar från boendet: Thank you for your review! We appreciate your feedback and are glad you found our central location convenient and the WiFi satisfactory. We hope to welcome you back again soon!

Svar från boendet: Dear Guest, We are sorry to learn your most recent visit was not one you had been entirely happy with. We want every guest to be able to enjoy our hotel at its finest. We take pride in what we offer however when a guest encounters anything less than exceptional we are disheartened. We will review each of your comments and concerns with the appropriate department to ensure we prevent such unpleasant experiences going forward. We hope you will give us another opportunity to restore your faith in our accommodations and services. Sincerely, Guest Experience Specialist Chelsea Hotel, Toronto

Svar från boendet: Dear 切尔西两张双人床房, We value the positive review and are happy to hear that you enjoyed your stay. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto

Svar från boendet: Dear Billy, Thank you for the kind words about our hotel, hospitality, and services. We are always thrilled to learn that we are able to delight guests when they stay with us. We look forward to your next stay with us. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto

Svar från boendet: Dear AAA8, We are sorry to learn your most recent visit was not one you had been entirely happy with. We appreciate every bit of honest feedback as it helps us continually identify the key areas of our establishment that require extra attention to ensure a seamless guest experience. We will address your concerns with the corresponding departments to better serve all guests deserving of exceptional services and accommodations. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto

Svar från boendet: Dear Guest. We would like to investigate this matter further. Please message us directly so we can continue the conversation. Sincerely, Guest Experience Specialist Chelsea Hotel, Toronto

Svar från boendet: Dear 匿名用户, Here at the Chelsea Hotel, it is of utmost importance that our guests are content, comfortable, taken care of. We pride ourselves on the cleanliness and maintenance of our rooms and facilities, and have programs in place to guarantee the condition of our establishment. We are truly sorry they have failed you in this instance as that is not a true reflection of what we are known to provide. I would like you to know that our front line operations team is available 24/7 to assist and ensure any issues or requests brought to their attention meet resolution in a timely manner as we appreciate each and every opportunity to make it right for our guests in-house, before their departure. Nonetheless, I have addressed the issues reported to the Housekeeping and Maintenance Departments who will take further actions in order to prevent similar issues from reoccurring. We hope you will give us another opportunity to welcome you back and make your visit memorable only for the right reasons. Sincerely, Guest Experience Specialist Chelsea Hotel, Toronto