The Clarence Park recensioner

Hostel has great location- walking distance in most attractions in downtown. Close to restaurants. Beds are comfortable. The only thing I don’t like is that they have only one computer for check in, so I had to wait more than 40 minutes, because there were a big group before me.

it was great over there

장: 위치, 직원이 친절함 단: 조식 시간 랜덤/침대 낡아서 삐걱거림/침구 살짝 냄새남/ 3번방 3번 베드 썼는데 거기는 다른 곳에 비해서 불이 너무 안 들어와요 ㅠㅠ 있으나 마나

位置就在union station附近，交通便利~ 有青旅的氛圍，公區很棒，可以寄存行李， 這個價格還包含一份早餐，超值！

哪有什麼服務，對面就是流浪漢公園。一點安全感都沒有。

掃除も丁寧でよかったです！

Exceeded our expectations, we were looking for somewhere cheap and central for a night before catching the Canadian. This was great a brilliant central location no issues from the homeless tents in the park. We had a spacious room which was clean. The complementary self-serve breakfast was nice. No noise issues in the hostel.

Quite place to stay with their friends or family and good value for money, clean and tidy place I am planning to go again. There is a good place to stay anyone who care value for money ,,, lot of tourists during September it is a summertime. I don’t know what about winter let’s see

Despite reading some negative reviews from previous years, I had a great experience staying here! Inside was clean, simple, and comfortable. I was in a room of 4 with a private bathroom. Staff were generous and kind. I was able to leave my bags here the day I checked out and came back to collect them in the afternoon. Great location in the city, and felt safe here (there was a homeless encampment in the park but they keep to themselves). Would definitely recommend it and stay again!

Don't book the deluxe queen room - it's a scam. I booked this one because on the website it says it has lots of amenities, but I got there and the room was completely different. There was no desk, and no balcony. When I went to the front desk to complain they said they had no rooms that looked like that. So it's false advertising. I also had to haul my large bag up two flights of steep and narrow stairs to get to the room, with no offer of help. The reception was in a different building to my room, so if I needed anything I had to go down the two steep flights of stairs, out the door and go over. My room also looked over the homeless camp on the grass over the road - unsightly but the homeless people never caused issues.

Check-in was easy after hours even though will be charged a late check in fee. Staff are okay, some not too friendly but night security guy was very helpful at welcoming. The location is awesome as you have close access to the streetcar, metro stations 5-10 minutes' walk and easy access to fast food and grocery stores. The dorms are spacious; however, the downside is if you end up with a top bunk there is not power outlet access as they are all on the bottom so you may have to power up in the sitting area outside the dorm or next door in the common area (kitchen and lounges). There have been complaints about the unhoused encampment across the street in the park, but it wasn't as much as expected but still quite the eye sore for the business but it's manageable as its pretty much people walking their dogs. The place is very clean, which is strictly enforced and a good thing (especially the kitchen). I like that! The next time I am in Toronto I will definitely stay here and would recommend. Clarence Park saved me hundreds of dollars on a near the airport hotel.

When we entered our room (#16), we were hit with the smell of chemicals from two Glade Plug-ins. The air, sheets, pillowcases, and towels were all permeated with the smell. We opened the back door (there were no windows that opened), changed the sheets and pillowcases, and did everything we did to get rid of the stench. My eyes burned, and my fiance had a scent allergy, so she felt nauseous and dizzy and got a headache (which was still present 18 hours later). We had to leave (after asking if another room was available) and book a last-minute, more expensive place to stay. We asked for a refund but were denied as we cancelled within the hostel's stated cancellation window (not sure how that was possible as we weren't aware the room was going to smell of a chemical factory). Nice staff, though.

The first thing that shocked us was the standard of the room. The room did not look like the pictures online. The walls were filled with marks and stains; the heater in the bathroom was hanging off the wall and the curtains covering an emergency door were filthy. Secondly, the room did not have a window. The room therefore was not only dark, it also had a musty smell due to lack of ventilation. We were not informed at any point that the room would not have a window, as we would not have booked the room if we had known this. On the website and on *********** you only show private rooms with windows. Thirdly, the biggest issue with the room was the complete lack of soundproofing. Every time somebody in the room above or opposite flushed the toilet we heard it as if it was in our room. As you can imagine the toilet was being flushed throughout the night. This kept us awake and had a significant impact on our trip. The toilet was not the only sound keeping us awake. The walls were so thin that we could hear every footstep someone made above and with people coming and going throughout the night we were unable to have a fully restful night. There was an encounter on one night where a person sounded as though they were being sick outside our room at 2am. We were also concerned that the plugs on the wall and the heater in the bathroom were not secured properly on the wall and therefore in our view were dangerous. Finally we were disappointed by your staff. We encountered a negative experience when trying to leave our bags on Tuesday morning. After seeing the reception locked up and no member of staff in sight. We contacted the hotel by WhatsApp and sent an email. We received no reply even to this day! After some time in the reception, unsure what to do we found out that a member of staff was sat on the sofa and could clearly see that we were looking for a member of staff, but chose to ignore us. It was only after another guest asked her a question that we realised she was a member of staff. This wasted a lot of time on our final day and left us with negative sentiments on our final trip. We understand that staying in a hostel is not a glamorous experience but for the money we paid and the glowing reviews we were expecting a clean room with a window, enough sound proofing to have a decent night's sleep and friendly and helpful staff.

Be aware that this hostel is directly opposite a homeless encampment and a dog park. Our room was fairly quiet, but we were still woken by dogs barking very early. Otherwise, the private room was clean if a bit shabby. Convenience store right nearby and location good to access the airport etc.