Crofton House Hotel

The has incredible amenities for the price they charge! Everyone was warm and welcoming and made sure we were catered to at all times during our stay. The rooms were comfortable and what you would expect a standard room too have, the rooms were slightly rough around the edges and had general ware and tear but that didn’t bother us much. Overall very happy with our stay, and will be coming again.

We stayed here for 1 night while going to a gig. You have to keep in mind that this is a budget hotel and with that in mind the place was fine. The guys in reception were really friendly and very helpful, I'd definitely stay again if I was down for a quick break.

Absolutely disgusting!!! Wasn't able to put 0 stars. Don't go!! We walked in to our booking, and we demanded a refund and left within less than 2 hours. We had to go to a Travelodge up the road who were thankfully able to let us in, they even said they had a lot of cases where this has happened. The hotel manager on duty at Crofton House said that we booked a cheap hotel. There is a difference between a cheap hotel and a hotel with no standards. Dead flies on the window sill in the main hall. Damages to all areas and furniture. We even got into our room which had mould, holes in the walls broken glass. The manager had the cheek to try and say I can put you in a better room for a extra charge. Then when I tried to speak to head office they stated they would get back to me within 48 hours, they didn't, we had to contact them for them to say we will not give you a refund. Just proves this company is all about the money not keeping their guests satisfied. Absolute joke the head office even said this was one of the best hotels in the area and their company. I dread to see the rest of the HH Hotels. If this is one of their best, I dread to think.