Aluasun Torrenova

Hôtel un peu en hauteur pour ceux qui n’aiment pas les côtes 😁 sinon tout est ok à part peut être le soir où certains ne respectent pas les autres (portes qui claquent, enfants dans les couloirs qui crient) mais bon c’est la vie en communauté. Personnel très accueillant, très propre. Attention si vous louez une voiture difficile de se garer.

Muy biena estancia, ubicación, instalaciones y yodo muy bien la verdad, el único inconveniente fue que estuvimos 1 día sin gel de baño , al hacer la limpieza no tomaron nota de esto. El resto muy bien la verdad.

A great holiday in Palma Novs. Reception staff were always helpful providing information about location, buses etc. The beach isn't far 10 minutes' walk, but on a slight hill to access. I had booked half noaf but was given the option of all-inclusive, which was a money saver. My room was fresh and clean, and having the option to have it cleaned daily was welcomed. Meal times were just right, and there was always a wide range of dishes to choose from. There was always wine or soft drinks or coffee on tap included in your dining. My only disappointment was that I ordered an early breakfast at the reception the day before I was leaving as instructed in their information leaflet and was told to come down at a certain time to have this but. the restaurant was closed, and no one to assist. It would have been nice to have a takeaway bag with some croissants, fruit, etc, to be left on reception if the restaurant didn't want to open early. Otherwise, a lovely hotel, great staff and accommodation definitely 4 star.

Hotel was clean and tidy, room and beds was comfortable, staff were spot on and food was good, would definitely stay again, was in a good location near the beach, local shops and bars was a bit hilly but ok, also only a short walk into Magaluf and not far from the airport

Brilliant hotel for families with young children. Lots for younger children and toddlers to do.. The park, water park and children’s pool are amazing we were able to sit and relax whilst being able to safely supervise. The hotel is very clean and food is to a high standard, lots of variety. My only issue was not enough information regarding allergies, although they have a great selection of alternative milk the food cards just say what the meal is and asks you to ask for allergen info. I did ask on many occasions and received a startled expression and then an immediate yes, it was clear they did not know and were too busy to check so just said yes to be safe. I do expect better when it comes to allergy’s. The only chef that actually checked was the gentleman who served at the snack bar by the pool.

It was a good experience, my girls enjoyed the entertainment and children areas. I felt safe enough to let them play and relax on a lounge chair (there are some right by the kids play area). I wasn’t the biggest fan of the buffet but there was a huge selection of foods and there are shops close by for more food options. The hotel is on a hill but it’s not too bad if you’re not lazy😂 the beach is close too. We had a good experience and I’d visit again.