Hotel GHT Oasis Tossa & Spa

Muy buen hotel y muy buen trato

On arrival we were met with the late night staff on reception who booked us in. The passports were taken and copied but were not handed back to us. On day 3 I realised this was abnormal and asked for them back. The lady said they tried to call us to get them but couldn't gain our attention. I'm sure it was an oversight but I think we should have been located the next day to be given them back. All 5 were retained. This was the ONLY problem. Woke up to a beautiful breakfast with friendly faces in the restaurant. More than enough choice and after a few more breakfasts we started to rate the daily change of sausage. My favourite was a chorizo style one which was so tasty. Started the day with an abundance of fruit and juices. The pool was absolutely perfect for us, 3 teens and us parents. Especially enjoyed the day beds. Susannah the pool guard was Especially wonderful helping us with Spanish and us helping her with English words. Coffee was perfect, no more than £1.50 and a chocolate mint everytime. Lunch was our 15 year old favourite meal. Lots of choice. Air conditioning was lovely and returning to clean towels and new bedsheets was divine. After a snooze dinner was served 7pm till 10pm and I really looked forward to tasting local produce and eating my bodyweight in fresh fish cooked by the chef who was always smiley. The restaurant staff made it pleasurable. Unfortunately the noise became an issue as it did resemble a school canteen with clashing plates and cutlery as they were wiped clean. When busy it did make us not want to go in. We avoided busy times. Shame ther wasn't a choice of drink other than water too. Beds were very firm but pillows were good with options of soft or firm in the room. Nice shower with hand shower or rainfall. Bidet was a throwback but I see the benefits of not using tissue Entertainment was minimal as we were in low season but I got to see my first ever flamenco display thankyou. We will definitely return. Maybe just the adults for a long weekend. Transfer was 45 min. Downside was no door to door so we had to walk from bus station. Make sure you take a map. We didn't lol. Tossa de mar town is 10/10 for Catalonia feel and history. Shops are well stocked. You won't be disappointed

Found this hotel and booked it due to its great reviews...they were not wrong. Great food, staff, location. Everything was clean Food was amazing the choice was great. Rooms lovely. The only down side was how many sun loungers by the pool...no room between them.

This hotel is a real Jekyll and Hyde situation. Whilst rated a 4* hotel, I would certainly suggest this is more like a 3*. There are 2 experiences available at this hotel and it definitely depends if you are allocated a poolside room or not. Unfortunately, we were allocated a ground-floor terrace view and this was a huge disappointment. The rooms facing outward from the hotel on the right wing have a view of the side of another hotel/accommodation and is about as inspiring and relaxing as looking at a brick wall. Add to that, the sunlight is available to the balcony for around 30 minutes a day and you start to understand the disappointment we faced. However, there is more; the hotel operations (washers/dryers) are situated under the ground floor on the right wing. So not only were we in the shade, looking at a brick wall, but we were blasted by sound akin to jet engines from around 7am to 7pm. Two other negatives were that the air-con unit was spewing out hot air (reported to staff but not resolved) and the balcony door did not lock. So we had the choice of sleeping in an oven and keeping the door shut, or leaving the door open and hoping not to have any unexpected guests! If you book this hotel, be sure to get a pool view and not have the frankly unacceptable experience we received in room 016.

First time on Tossa and so glad we stayed here. First off I think some of the reviews are incredibly harsh for the past few weeks. Firstly the room we had was fine, spacious, large walk in shower bathroom. Lovely view over the rear mountains and villas(also got the late evening sun) Also cleaned everyday and the air con worked absolutely fine and kept our room at a nice cooler temperature. Bed was a I'd say a medium to firm but we all slept well all week. The catering is one of the assets of this hotel. The staff I thought were excellent, Samuel, Alba and the other waiting staff were always happy and chatty and they're the most efficient restaurant team of staff I've ever seen. The Show cooking team were excellent too, Elena was lovely and one morning greeted me with a little good morning dance! :) The food was varied and tasty and we found something every day. Nothing I tried I disliked. Delicious. The pool is no way too cold. I thought it was lovely, I spent more time in this pool than any other holiday recently. The sun loungers are ok, I spent more time on the large lounge beds by the life guard chair, they were great. The life guard duty was shared by 2 ladies. Both were ok, one is a little quiet an the other was more chatty. There are no balls or inflatables allowed in the pool btw. Evening entertainment was ok, we went out every evening but sometimes caught the last few minutes of the act. Overall we really enjoyed it here and I would stay here again 100% The resort is nice too. Our only disappointment was the sand on the beaches is very coarse and a bit too painful for bare feet.

Hotel was clean and Tidy, staff were friendly (especially the lifeguards and the omlette chef who works incredibly hard). The food was ok. A few touches would improve things: 1) Towel and water availability in the Gym: Surprised there was no water available during my workout but it seems to be hotel policy to force guests to purchase drinks from the bar. 2) Replace mattress: I alerted the hotel about this after my first night, it was old, with broken springs and uncomfortable, my wifes on the other side of the samedouble sits 2 inches higher ...8 days later my sciatica has returned thanks to the springs coming through and the lean with no replacement? 3) Very militant about the consumption of off site food and drink by the pool which is unnecessary. As paying guests with meals included my son was reprimanded for eating some pringles he had bought on a day trip. Another couple was told off for drinking coke that wasnt purchased at the on site bar. This is over the top policy which is not written anywhere and is frankly legally unenforceable creating an oppresive atmosphere. This alone would put me off returning. 4) Aircon is basic and almost useless, especially at night when it is warm and uncomfortable even with the aircon turned to low. 5) Coaches do not drop off outside thr hotel. The stop is 10 mins away