WE Hotel Toya recensioner

Great hotel and the dinner was very good. We also love the view of the room.

With such steep price tag we expected more from the hotel, but its Very disappointing. Meals are vey limited and kitchen close at 7pm, hence we have to prepare cup noodles. Public Onsen seems to be just heated tap water. Nothing great about this place.

Clean and luxurious stay at this modern hotel. Like other reviews mentioned, there are some features that may be less than ideal (faucet fixed too near to bottom of sink making it hard to use, shower door unable to close fully and the bath area is open concept). Location is about 20mins away from where the other hotels are and where fireworks can be viewed. Overall a very nice hotel with impeccable service and touches (lovely yukata plus in-room toiletries/ amenities) but be mindful those as well as the modern design are what you are paying a premium for.

Very poor service. Nobody help to move baggage. Nobody mans the recetion in night time. Only five staff operate the whole hotel. The water tap design is very poor. Cannot load water to the electric kettle direct. The fee is extremely expensive. Never experienced such an expensive but poor service hotel like this one.

Very decent hotel with great view👍🏻 location not so convenient as there is nothing surround, need to travel to Toya onsen area to grab lunch/dinner.

Excellent design and view, good food and service

A very quiet hotel. Very peaceful. Good for a retreat. Clean hotel and staff is very helpful.

Amazing. Good. Nice view. Much try. Driving necessary. Good.

very clean and tidy!!!! will recommend it to everyone else!!

very good, clean and comfort, will visit it again next time!

This hotel is a bit far from the city, so if you plan to watch fireworks from your hotel room, this might not be a place for you. The hotel lobby is pretty. There's an in-room onsen and a public one. Dinner and Breakfast are served as a course, mostly not Japanese style. The staff can speak English very well, and they are kind to help with the issue I had.

位置：酒店位於洞爺湖的另一側, 如非自駕前往會較困難, 但酒店直接面向洞爺湖,景色美麗, 人煙稀少, 清幽。 服務：酒店人員服務十分有禮及周到, 當我泊好車後自動走到車旁幫忙搬行李至房間外。 而在下大雪時外出後返回酒店時職員亦會攞着雨傘幫忙從停車場撐傘回大堂。 設施：酒店房間設有露台浴缸可以在滑雪回來後可以在房間即可泡一下澡再享用晚飯,房間裝修精緻,電視可觀看YouTube 及電話投屏 食物：酒店可以即日在17：00前預訂當天晚餐, 有套餐或單點食物選擇, 味道不錯。早餐雖然食物種類不多, 但食物質素不俗。

酒店整體綜合評分非常高，是絕對推薦大家一試的好酒店，無論地點、景觀、舒適度、食物各方面也非常之好 如真的要雞蛋裏挑骨頭，就只有那位侍酒師不太專業，我帶了一瓶紅酒去餐廳享用晚膳，卻給我拿了清酒杯，第二次又拿錯了威士忌杯，直至我跟他說這是一瓶紅酒，他才恍然大悟…

很不錯的酒店，就是位置有點偏遠了，去市中心衹能打車，或坐酒店的巴士。酒店的餐飲也不錯，價格有點高，温泉也很舒服，房間還有私人泡池。需要刷卡才能進，出去的時候沒有帶卡差點進不去大堂