Microtel Inn & Suites by Wyndham Tracy

Good things don't come cheap My first room was nice, but I encountered issues when I showered and discovered no hot water. After trying to call the front desk, no one answered the phone. I went to the front desk myself, only to find no one was there, and the phone kept ringing. After waiting a while, someone finally arrived at the front desk and gave me another room. In the new room, I had another problem: the glass sliding door in the shower wouldn't close and would slide back open while I was showering, so I had to use one hand to hold the glass door. The following day, housekeeping unexpectedly entered my room despite my "Do Not Disturb" sign being displayed. It turned out that the front desk had failed to inform housekeeping about my room change, even though I had already checked out. Initially, I had planned to stay one more night, but the woman at the front desk asked me to do a late checkout for the entire day and remain in the room while housekeeping sorted things out, which was quite unexpected.

From the moment I entered the lobby and noticed the clean smell, then greeted by Grace, who was so friendly and professional, I knew I chose the right place to stay. Grace was always so pleasant each time I passed the front desk. And Crystal, who restocked and cleaned the breakfast area was not only nice but also hard working. She was always cleaning each time I passed through the lobby. My room was small but had a mini fridge, microwave, and several charging ports. And the air conditioner was fantastic! Kuddos to Grace and Crystal, I will definitely be back!

They need better housekeeping, room was dirty , bed had hairs and no hand soaps , no replacement paper not good at all and pricy for not being clean

Requested refund Our 1-night stay for a family of 4 was terrible! The pool was dirty and was instructed to hop the fence for access by staff, ice maker broken, non-smoking inn and the entire building smelled completely like smoke. The noise level past 10pm on the 2nd floor was loud. Our hotel door did not function properly and failed to closed completely. Staff just stated she would notify manager and no adjustments were ever offered or made. I highly recommend booking another location especially if you are looking for a comfortable and clean family stay. Room was not up to standards at all!!!!!!

Good stay Arrived at night. Booking saiid the room could sleep 5 but then they didn't have a rollaqay bed available. Had to get a 2nd room. They did offer that room at a discount.

Get what you pay for…. Too many kids running up and down the hallways. The room was definitely clean, smelled like bleach. Netflix wasn’t working on the tv. The front desk never answered the phone. When I checked in, I wasn’t told about breakfast or the WiFi information.