Grand Traverse Motel

I really liked how clean and updated this place was. I could tell the property was kind of old but the owners made some updates to make the place feel modern and cozy. Our room had a loveseat with nice throw pillows and a breakfast counter with two stools for eating at, along with a regular table and chairs. There was also a microwave and mini coffeemaker. I couldn’t believe there was a full size refrigerator. It had everything we needed. Our room was pretty big and roomy and we had a nice big king size bed. There was a big screen TV that was nice for winding down at night. The bathroom had bright lighting that was great for getting ready in the morning. They had free breakfast snacks and drinks in their lobby in the morning. I really appreciated that. It made it easy to get up and go in the morning as we aren’t big breakfast eaters. The employee at the front desk was very friendly and helpful. The location was great. It was very close to where all the shops and restaurants were. There also weren’t a lot of rooms so it was a nice small property. There was plenty of parking. My only complaint is that the lighting in the room was dimmer than what I’d prefer, but that was not a big deal. Everything else was great. I would stay here again if I were ever in the area.

We have stayed here twice in the past two years. Small but very clean rooms, great price and very close to downtown. Many options at the grab and go breakfast. Staff is very nice and never had any issues with booking. Easy location to pull in and out of busy main road. We will continue to stay here when we visit.

stay here and the positive reviews I see here are not legitimate or if they are it's because the occupant was loaded the whole time. 🤢🤢🤢🤢🤢🤢 Run. We legit walked away from four paid nights with no refund to pay twice as much down the road in order to avoid putting our bags down in the room. I deserve at partial refund minimum. I understand one night also it was a Wednesday night. I would like to talk to a supervisor but I was denied by the clerk

Standard motel. Lukewarm shower both nights but at least the response was quick so hope the visitors after us got hot showers. Very expensive for what it is so avoid weekends. Not too far from town, about 1/2 hr walk. Minimal breakfast but a good place just 15 minutes walk away.

We actually stayed at this hotel in June 2021. I wrote a previous review and Christine, the owner, provided a lame response. When I first made my reservation and requested a more private room, she wrote me back that she would provide me with a room at the end of the second floor so there shouldn't be anyone going by your room. Unfortunately, I was not able to get that room and was put in a less than basic room. Blinds that were damaged and did not provide privacy, the bathroom was gross, lamp shade looked like someone had punch it out, wall paint was chipped. I am okay with a basic, well-kept, clean room, which is not what I would describe the room I was provided at this hotel. If Christine wants to call this basic, unless you really want less than basic, I would seriously consider a different location.

Dear Grand Traverse Motel, My full name is *REDACTED*, and I have been subjected to what I believe to be a ****** incident perpetrated by Penny, a housekeeper. As the only guest of color, this situation has been very distressing to my family and me. I contacted the front desk to lodge a complaint with the owner, and Christine Allie and Clare stated that I could not speak to anybody else but her. I have been very polite, but your establishment has not. Since this establishment recently changed owners, senior management has been impossible to contact. Other reviews attest to the same. While understandably, this is not a luxury hotel, a minimum modicum of respect has not been afforded. I firmly believe this merits a management response and due investigation. I want to stress again that I have behaved very politely throughout this ordeal. I have been staying in Room 138. The other housekeeper, not Penny, is also cleaning the rooms alongside her approximately ten-year-old daughter. This violates Michigan's child labor laws. Moreover, this has also been ignored by Christine Allie. A BBB complaint has been filed, but we are still waiting for an answer.

Dear Grand Traverse Motel, My name is Guarocuya Batista-Kunhardt and I have been subjected to what I believe to be a ****** incident perpetrated by Penny, a housekeeper. As the only client/tenant of color, this situation has been very distressing to me and my family. I have just called the front desk to lodge a complaint and Christine stated that I cannot speak to the manager and that everything has to go through her. I have asked in very polite ways to speak to a Manager at whatever time works best for the business but Christine has refused time and time again. She even incorrectly named my wife and was not present at the time of issue. I strongly believe this merits a management response and due investigation. I want to stress that I have behaved in a very polite manner throughout this ordeal. I have been staying in Room 138. Waiting for an answer...

My credit card was compromised and charges were made on it in Traverse City when I wasn't even in the city.....I am a Canadian resident. I made a reservation and gave my credit card information to simply hold a room 7 weeks in advance of my arrival. After 2 days, I decided to cancel my reservation and unbeknownst to me, the manager had run my credit card for the full amount of the room WITHOUT my knowledge or consent. A refund was issued BUT within those 2 days, my credit card was used to purchase items and more attempts were made for unsuccessful purchases! I have spent hours trying to rectify this situation and this has been a massive inconvenience to me. The illegal charges stemmed from this location. This whole situation could have been avoided if the manager had not run my card in the first place.....again .....WITHOUT MY PERMISSION!!!!