Courtyard Traverse City

This hotel proves you can slap the word “Marriott “ on just about anything. Room smelled. Elevator didn’t work. Didn’t get anywhere near the breakfast because the line ups were long and we had a flight to catch. Front desk was understaffed and overwhelmed. Stay here if you have no other option.

I like to say thank you to courtyard for helping make my son’s wedding special . Everyone from friends to family had No problem with their check in. We were happy to see the coffee shop open after a long drive. The rooms were clean and comfortable. The staff were very friendly and helpful. I recommend staying here

We stayed for one night on our way to Traverse City. The room was clean but the hotel experienced an electrical outage. We were able to get our key to the room, but no lights or any electricity. The indoor pool was also locked down so no swimming. We just left for dinner and when we returned a few hours later the electrical was on. Still could not access the indoor pool which was one of the reasons we choose this Marriott location. Oh well . . . just bad luck starting out on our getaway!

We stayed here for 2 nights because my husband won the 2 nights through work. Housekeeping never came after our first night so I called and when housekeeping came, she had a poor attitude. I told her that we only needed towels and the garbages emptied because we were back in the room at this point. Upon leaving this morning, my husband was told that we don’t get the receipt because it’s paid for by a third party. I check our credit card and we have two separate charges for $350 for incidentals. After speaking to 3 different people and 13 minutes of wasted time on the phone, the manager finally got it right. This hotel is very basic and way overpriced.

On a multi state trip and stayed exclusively at Marriotts. This place by far was the nicest place we’ve stayed at. Staff was very friendly. Rooms are very clean and show no signs of wear. Food is very good. Sales manager Heather was very helpful and knowledgeable. Will definitely stay here again

We booked the Marriott Traverse City to stay for our wedding along with our guests. We had an amazing experience! The staff, management, housekeeping, and cafe staff all were incredible! The staff made sure all of our wedding guests were taken care of. The rooms were clean, large, and just what everyone needed. We cant wait to come back here and visit and stay! Would recommend for large groups or small getaways!