Etna Royal View

The view from the sea view hotel is superb! And the staff super friendly and welcoming. Thanks! BUT - there is no breakfast (they leave food in your fridge, that you are supposed to cook) - NO cleaning afterwards and room service overall - Location is not ideal - far from the beach, just by the road, the outside area of the hotel is limited, so not great for kids

Mother and daughter trip. April 2025. Such a warm Italian welcome. Gated secure car parking. Very clean, traditional decor. Kitchenette with everything you need. Bathroom with hairdryer. Hosts on hand during day at reception, out of hours they are responsive via WhatsApp to help and answer questions. We asked for a restaurant recommendation and hosts happy to call up and book it for us. We mentioned we were visiting Etna and proprietor gave us vouchers to use in Etna restaurant. Breakfast is from local bakery and simply delicious. You must try the pistachio croissants. If we are ever in Sicily again we would definitely stay here again. Wonderfully comfortable bed. A/C in room. Balcony area with stunning view.

We wanted to share our experience @Royal Etna View in Tre Castagni. The property is great, clean with all that you need, not far away from the main attractions, and just 20-30 min away by car from Etna and Catania centre. Having said that, the best part of this place is not just its location and the building itself, but the STAFF there, Especially Claudio Caruso. He is a hard working man who strives to keep his clients happy. Our holiday started with a bit of a hiccup as the van we had overheated and could not be driven any more as it was risky. We were thankfully round the corner from the hotel when this happened. So once we got there and met the staff there they were extremely helpful. The morning after they spent the day helping us to sort out our problem taking us from one place to another and doing calls to get us another vehicle. We managed to get another vehicle to drive whilst there but no one would let us drop it off in Pozzallo so we had to return it the day before our departure date. On the last day we had to take the van with a tow truck - Thank God we were insured otherwise it would have costed us a lot of money. Claudio Caruso arranged for us to go after the van (he came with us) drove behind the tow truck up to pozzallo, and in order not to lose another day took us to Siracusa and Ortigia for the day. Once it was time to go back to Pozzallo they drove us back. I cannot thank them enough for saving our holiday and doing their utmost to keep us happy. So a big thank you goes to Claudio, Alberto, Dario, and Mr Caruso (their sweet dad) plus the girls - Roberta and her colleague who are always at reception helping everyone out!