Eriksberg Vilt & Natur

Couple that stayed for two nights. We are happily suprised by the beutiful area, the different houses, the views, the reception and welcoming we received when we checken in. The food was delicious but I would not have said no to maybe a bit bigger portions during dinner. The gym was fresh and seemed newly renovated. The smaller spa/relax area was perfect ending after a training session. But one of the best parts was the room and the view. To be able to lay down in your big comfy bed, and look outside the big windows and see animals from the park go and graze the "savann". Some staff in the restaurants could use some more training in seeing the guest, seeing a issue and Solve it.

There are many good things about this place. The rooms are spectacular, setting is beautiful and the ambition to be a top resort is high. However, there are quite a few things that are not up to a luxury resort standard or are poorly designed. The two things that was the biggest problem with my visit was the restaurant and the booking procedure. In short, 6 out of 8 in the company got food poisoned in the restaurant. One with a pre-existing condition illness had to go hospital and another suffered nausea for days after while the rest suffered from stomach problems. The response from the resort was "well no one else got food poisoned, so bad luck - sorry". As for the food itself it was questionable. High ambition but it seemed like they had problem serving the food to 8 persons at the same time. Timing was a bit off causing a slight temperature problem. Also, the seasonal menu is a surprise for you if you book it. You will not find out what it is until you arrive or ask a day or so ahead. Turned out that they rotate 4 menus, so it should be possible to know, but no. The next huge problem is the booking routine which on their homepage is controlled by an algorithm raising the price when someone makes a booking. This is normal, but this place raises the prices to the extreme. +25-50% difference or even higher in a day, only to find that the next day the price is back to a "normal" level again. It is impossible to get a price to plan a vacation here. You'll have to book instantly if you find a good price. Even if you call to get an offer, you might get an offer with discount that is higher than the current on-line price of the day. Crazy. As for the rooms they are good. Designed and large, but with flaws. Temperature in the room was hard to regulate due to the high ceiling. If you are sensitive to this, you might want to think again. The relax area is quite good. Nice views, a heated pool, sauna and a few lounge chairs. The area has sun the first half of the day in the late summer, and is a bit cold and shady in the afternoon. Come early or around lunch to enjoy sunshine. The area is also very spotty from an architectural design. No coherent design just different buildings at the same place which leaves a messy impression. The breakfast is ok, but not more. A lot of locally produced items which is their approach, but as for selection and variation, a standard chain brand hotel like Scandic beats the breakfast quite easily. Would I come again or recommend anyone going here - doubtful. Possible for a nights stay if I book well ahead and don't get caught up in the craxy price scheme they run here and of course avoiding the restaurant "Havsörnen".

Everything super

We booked a four day trip with them. 1st night - very poor service at the restaurant, forgot our dessert, brought food to us with one thumb on the inner side of the plates, water bottles were empty but waitresses were chatting. Spoke to the reception and she apologized and said the manager will speak to us the next day at dinner time, which of course didn’t happen. We booked also fishing packages, and we were told to depart at 8:00am. But the guide was told to arrive at 9:00. Then the fishing guide didn’t know that we have a full day package. They only booked him until 12:00 noon, and the guide had to leave at 12:00. We were not informed that the place is very swampy, and my runners with memory foam inner shoe soles absorbed nicely . Now writing the review after the guide departed and shoes being dried under the sun….. with photos of our empty glasses, water bottles and lunch package included.