Gästanvändare
15 juli 2024
Headed to the magnificent Trentino region with a relaxed mood & family together. Nice place, clean, away from the city center, as planned. Service overall is below any 3-4 stars I’ve been around the world, not matching what they are providing. Since the arrival until we left, not a touch of warmth whatsoever. We had dinner & the last serving was by her self, managing more than 30 guests at the same time… she did well despite the lack of staff I must say. Breakfast is simply shocking… Buffett is way below average with limited choise of food, no alternatives to vegetarian as requested via email prior our arrival. Lots of guests complained in the breakfast room for lacking of plates, food, coffee etc. again, 1 server at breakfast only to manage everything… Never again
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