Borgo Sant'Ambrogio - Resort

典型的歐洲鄉村度假酒店。 酒店在一個小山坡上，晚上開車前往酒店真的很黑，大概10分鐘是沒有路燈的全黑路，不要懷疑跟著導航開就對了。 白天酒店的景色非常美麗，托斯卡納的冬天也非常壯觀，房間外連著院子，走出房間就能看到美麗的景色，非常舒適。 酒店的早餐特別棒，家庭式早餐，種類不多但都非常新鮮美味。 是印象深刻，還想再回來居住的酒店~

The property itself is truly beautiful, with excellent views and a very peaceful, relaxing atmosphere. Our room was spacious and comfortable, Restaurant was good. the restaurant staff were also polite and courteous. However, we were disappointed by the service from the rest of the staff, particularly at reception. Given that this is a five-star hotel, we expected a higher standard of hospitality. We were traveling with large suitcases and needed assistance getting to and from our room, especially since the property includes several steps. Not only was help not proactively offered, but when we did request assistance, the staff’s response was noticeably cold and unwelcoming. Even when we expressed our thanks for the minimal help we eventually received, the attitude remained dismissive. For a hotel of this caliber, guest service should be a top priority, and unfortunately, the lack of warmth and professionalism from some of the staff left a negative impression. Also, the bathroom trash was already full when we arrived at the room. The location and beauty surrounding the property more than makes up for the lack of service, however don’t come here expecting a 5-star service.

The most tranquil stay in the Tuscan countryside. The views are incredible and the staff are so welcoming. The ideal destination to switch off for a few days.

Property is gorgeous. Surrounding area is spectacular. Reception service was not warm or welcoming at anytime we spoke to them. Breakfast lady’s was amazing. Dinner waiter was not good. We ordered chicken dish it was deep fried & full of bones.terrible.

One of the best hotels I stayed in my life. Amazingly beautiful, awesome staff, great location in a very well preserved and maintained building.

Amazing place, will come back. Everything you would want from a visit to Tuscany. Warm people, delicious food and amazing ambiance. The rooms were spacious, comfortable and had excellent hot water. Rooms opened up to private courtyard. Restaurant meals were delicious, service was impressive and food portions were great. Thank you for taking good care of our family of 5.