La Quinta Inn & Suites by Wyndham Univ Area Chapel Hill

We were not told that there was no hot water when we checked in. The toilet was broken and the phone was broken. When I went down to talk to somebody about that, there was nobody to be found so I ended up taking a cold shower. We finally went back down and they let us switch rooms, but there was still no hot water. They said they would give us a refund but we had to leave and that was about 1030 at night so I could not find another hotel for the same price that I paid. When I try to speak to the manager in the morning, they told me there was no manager and they were only authorized to give us 10% off for the inconvenience. I think it’s ridiculous that there was no manager around after all of these problems that they had a lot of the people were unhappy and left. We felt like we had to stay and 10% was not enough for the situation that was very poorly taken care of. Will not be staying here again.

I think everything was ok. Only that, there was no water in the room..... In addition, i thought thst the security fees would have returned once chrck out take place. Perhaps it will happen later. Otherwise, thank you

Clean, friendly staff, outside is presentable. Breakfast included. Mini convenience store area in lobby.

Hot breakfast (eggs, sausage & waffles) along with cold cereal several kinds of bread, fruits, yogurt, milk and juices in addition to a coffee bar that was available all day were appreciated. We would stay here again.

It was fine, just a little run down in the room and there was a loud humming noise in the hallway.

Everything is clean just a bit worn. Breakfast does not have many choices, but price is also very reasonable for the area and there's not an addl fee for parking. When you're just staying a day or two it's perfect.