Oceanfront Condominium - Nilaveli

Заехали на 2 ночи, отель расположен на берегу океана, собственный чистый пляж, вода прозрачная. Номер большой, красивый вид. Сотрудники очень дружелюбные. Из минусов не было гигиенических принадлежностей, не работал музыкальный центр, сломана дверка в кухонном шкафу, остатки туалетной бумаги, нового рулона не было. Но красивый вид из окна перекрывает все недостатки номера.

Website にランドリーサービスがあると書いてあったので、利用する予定でしたが、フロントで聞いたら、「自分でネットで調べて、集荷に来てもらってください。」と言われました。また、温水が出ないシャワーがあったので、滞在中に修理してもらいました。

大大的好評

We booked Oceanfront Nilaveli, described as a luxury accommodation for a price comparable to a 4-5 star Hotel. We couldn’t be more disappointed as we found it very far from the nice and cozy condo we expected. Starting from the check in, when we were told our apartment would be in a second condo, 100m away from principal one where restaurant and gym are located. We had booked our stay months in advance (March for August), so there was no point they selected us to stay there. Nevertheless, it was never mentioned while booking that there was a second condo away from principal one. Of course we mentioned this to the receptionist, who really couldn’t care less. No one, of course, helped us with our luggage from reception to the apartment. When we got into the apartment, housekeepers were still inside. Still, pillowcases were all stained, same as the walls (ALL OF THEM). We found dark black long hair on the floor and long blonde hair on the couch. Showers were dirty as well, with naftaline inside that would make the whole bathroom smell terribly. Given the treatment received at the reception, we didn’t even bother asking. I give two stars and not only one just because of the position, right in front of the ocean. Luckily there were many bars and restaurants on the beach so we were not forced to spend more money on this awful structure - not that we would have had the possibility, as restaurant closes at 8PM and you have anyway to book your meals in advance. STAY AWAY, for 200€/night you can surely find much better.

The beach was amazing and there was a kitchen! But there’s was so many ants and the and the tiles was beautiful but the wall was to dirty but the kitchen got locked I do not know how and the food was horrible and the hygiene was very poor

The worst place I’ve stayed in for years. Don’t know where to start. Service was atrocious. The photos on this site are fictitious. The pool is small and full of bugs. The apartment was a nice size with 3 nice size rooms and spacious living area. That is the only positive thing I have to say. The curtains in the room did not keep any of the light out and my whole family woke at 6:20 am. When I told the manager he just nodded. No care for customer happiness here. At the pool area, the were a shortage of sunbeds. There was no staff there to ask for help. We stood there for 20 minutes before I had to walk to the reception to get them to send someone over to our side ( the place is split into 2 wings). He finally arrived and it took him 2 hours and 20 mins to cone back with beds. The sunbed toppers are as thin as a sheet and soiled. The “restaurant” sub standard. Breakfast so limited. Can’t order a coffee or eggs. Just a simple buffet. We left the place 3 days early and the staff didn’t even bother asking what was wrong or what they can do to make our stay better. I would stay right away from this pace. The beach is beautiful and any other place along it will be far better.