Mystique Trinidad by Royalton

Tried to book the hotel online while we were in Havana. But due to the problem with Internet in Cuba we couldn't. As we didn't have anywhere to stay when we got there we were desperate. Rang the hotel directly but they wouldn't accept a telephone booking. Eventually had to get someone from the uk to book it for us. Stayed 3 nights in the deluxe room. It was beautiful. Very comfortable large bed and view over the mountain. The 24 hr bar has a large sitting area and a terrasse with comfortable seats where you can sit and have a drink and light food. Lovely swimming pool. The staff very friendly. The breakfast and dinner at the restaurant were good too.

This hotel was amazing! It is very luxurious while still staying true to the surroundings. It’s only a few steps away from the city centre which makes it great to experience the vibrant culture of the city. The staff is very nice and friendly.

Everything and I mean everything about this hotel is 5 star My wife and I reserved this hotel because we were looking for a small hotel in city. We reserved a room.for the week with map (modified american plan). We arrived a few hours early. The security guard and receptionist both welcomed us by name. From the moment we arrived until we left, all the staff were extremely respectful, professional, courteous. Always ready to respond to all our needs and questions without being at all intrusive. Every detail was arranged ahead of time. We have never been to another hotel where my wife was treated with so much respect. The hotel is located at the top of the hill, our balcony had a view of entire city, with amazing sunsets everynight. I usually make a special mention for staff members who are special or spectacular. At this hotel it is unfortunately impossible. Every member of the staff here from manager to housekeeper has been amazing. It would honestly be unfair to mention anyone in particular. When not if, my wife and I return to Trinidad we will return to this hotel, without a doubt.

Visited as part of a tour, unfortunately only had one night at the mystique would have gladly stayed for longer. Fantastic facilities including a lovely swimming pool, rooms well appointed and brilliant location for a stroll in to Trinidad. Staff were really friendly.

The hotel is situated at the top of a hill providing fantastic views of Trinidad. You can walk easily down to the centre of the town. The room we had overlooked the pool and had a balcony. It was a well sized room that had a generous sitting area. We had booked the half board option. We requested rooms next to each other and were provided with this option. There was an excellent breakfast spread, however, we were limited in what we could have as the food was covered with flies as all the doors and windows were open. I appreciate that this is not always a concern for everyone, however, we had not been well during our trip and were being extra cautious. The evening meal was nice, but the choice was limited to 2 dishes in the main course. If you are vegetarian, you may struggle. For the evening meal it is a table service. During our 2 night stay, there were several power outages ranging from a few minutes to over an hour. The wi-fi kept dropping even when the electricity was on. The staff were nice.

Best hotel in Trinidad, amazing service, friendly staff, nice pool spacious rooms and great cocktails and snack menu.