Gästanvändare
7 november 2023
My husband and I are tolerant of lack of amenities, but cleanliness is a must, and this lodging fell very short in that regard. Our cabin was very dirty and poorly maintained, so we only stayed one night out of the three that we had booked. There is so much potential for this property, and the location is great, but management needs to pay attention to their critical reviews and make things right. First off, the entry door was in poor condition, as well as there was a hole in the deck, the railing would have just needed a good push to completely fall over and the bench seat was totally rickety. Inside it appeared cute, but did not smell good and then we started to notice the filthy floors, built up crud around the sink taps (which need replacement very badly...the water sprayed everywhere), built up hard water residue on the shower head and terrible mildew in the shower and on the curtain (don't most properties change out cloth shower curtains with each guest?). The worst part was the webbing and spiders. We had to "get rid of" several spiders and there was webbing everywhere, including down the entire bathroom door jamb. The screen on the bathroom window was broken, as well as no screen on the front window, so we were not able to open the windows to get some fresh air inside. The bed we slept in had a mattress that had likely never been replaced and the smoke detector was falling off the wall. We found a new place to stay in Tropic for the other two nights, and when returning the key and stating how poor the room was, the person at the desk had no response and in fact did not even make eye contact with my husband.
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