Hampton Inn Troy

Booked a king and upon arrival told none available but parking lot was half empty. Asked for top floor, received 1st floor. Door on cabinet to frig hanging half off. Both queen bed creaked everytime someone moved. Won't stay again!

The room was never cleaned or the trash taken out, and when I asked for extra towels and blankets I was told to come and get them, when I arrived I asked for a late checkout and was told I could checkout at 4:30pm, when I looked into it later I was told checkout had to be by 1:00pm or get charged for an extra night, I booked 3 nights and only stayed 2, I am owed $236.54 back of the $709.62 I paid !

Reserved a suite and only got a basic room I reserved a suite but it was a basic double room. I paid more for a suite and I’m disappointed that was not the room they had for me. I will probably book directly with the hotel instead of through ********** because of this. A coin laundry would have been helpful, had to use the hotel next doors.

Great location, excellent customer service during checkin, breakfast always hot, fresh and plentiful.

Will not being staying here again - looks like took an old motel and tried to quickly] and cheaply renovate. Surprised that at Hampton by Hilton would be like this

Wonderful accommodations for Leisure Travel Overnight Stay. Great location in the area for Shopping, Dining, and surrounding places to visit and tour.