Silk Path Grand Sapa Resort & Spa

The exterior of the hotel is beautiful, and the room with a small balcony is surprisingly cozy and not too cramped. The bathroom features an old-style bathtub. Breakfast is decent. The spa treatment was amazing and staffs were friendly, though a bit pricey. The hotel is located slightly away from downtown, but they offer a convenient shuttle service in the morning and evening.

Located on the hillside of Sapa ,Silk Path is an extremely prestigious resort with wonderful service .The breakfast served was tiptop covering from western to local vietnamese food and the manager even offered us some local coffee during our breakfast. The hotel provide wonderful facilities and an amazing view even walking around the hotel feels really relaxing. There's free shuttle services provided to reach the town of Sapa.The bed is provided with a comforter and the surrounding is very quiet. Overall I had a really pleasant stay at Silk Path Grand Sapa Resort and I would recommend the stay here for anyone visiting Sapa.

Beautiful hotel - service leaves room for improvement We arrived early and let the hotel know about 10 days prior that we will be arriving at 4am. I called the front desk who asked me to walk about 50m but wasn’t clear about the direction. After 30 mins he sent a buggy to pick us up. A common theme is that some staff don’t communicate if they don’t know something or are unable to help. They just nod and it’s really difficult to discern whether they’re going to do anything or not. Just let me know you don’t know or can’t help - even in Vietnamese! At least I can translate it myself. After 3 hours of waiting in the freezing lobby, Lala explained the process and gave us clarity on next steps. She was kind enough to upgrade as it was my birthday and it was slow season, which I appreciated. Lala is a gem - she came by and everything was really smooth after that. She was cheerful and clear in her communication. She gave useful recommendations and she was clear in what she could and could not do. She was really great and we appreciated her help greatly. Overall a good, clean hotel - a bit far from the town but that’s a good thing. Facilities are good and plenty - you probably don’t even need to go to the town area. Most of the staff except for a handful are quite difficult to interact with due to their refusal to give bad news or say they don’t know something.