Lotus Aroma Sapa Hotel

Lotus Aroma Sapa Hotel recensioner

Lotus Aroma Sapa Hotel

N1 Road, TT. Sa Pa, Lao Cai Province, VietnamVisa hotellinformation
Lotus Aroma Sapa Hotel
Lotus Aroma Sapa HotelLotus Aroma Sapa HotelLotus Aroma Sapa Hotel
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Gästrecensioner

9.0/10
Utmärkt
51 recension
Verifierade recensioner
Läge och interiör9.0
Bekvämligheter9.1
Service9.0
Renlighet9.0
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Alla recensioner(51)
Positiva recensioner(43)
Recensioner med foton/video(7)
Negativa recensioner(3)
Gästanvändare
Familjesvit med balkong
Bodde på juli 2023
Reser med vänner
3 recension
8.5/10
Mycket bra
Publicerades 11 aug. 2023
I booked the family room with baloncy. The room is large, with a king bed, it has a separator, then a bulk bed. Thus it is very good for 4 pax to stay. The bed is comfortable, not to soft and to my liking. The hotel is just next to the Sapa market and bus station. If you like to buy local stuff like nuts, it is very convenient. To walk to Sun Plaza (Sapa station) and there are many restaurants and cafes, it is about 20 mins walk. Sapa is a small town, thus you will not get lost.
Översätt
Svar från boendet: Dear our Value Guestthank you so much for spending your vacation at Lotus Aroma Sapa, we wish you all Healthy and SuccessWe are looking forward to see you again in SapaHotel Management
Yo_l
Senior Deluxe Dubbel Stadsvy
Bodde på juli 2023
Ensamresenär
24 recension
2.0/10
Publicerades 5 aug. 2023
This HOTEL staffs UNHONEST!!!! The room that i order is senior deluxe city view, but when i arrived that, the room no city view, no lamps on the bed top, too dark. No living room like the photos, i asked three times to their staff, but he saids already full booked. And i moved another hotel, and got scam hotel room and got scam of the taxi that their staff called, just from his hotel to boutique hotel normally 27-30, but asked me paid 100.000 dòng vietnam. THIS HOTEL really gave me scam room!!! I disappointed with his manager too, reject my refund, and without figure out my bad experience!!!! I suggest u all do not stay here!!!! Even i ask trip.con to complain, trip.com website, the photos of the room is very bright but the real room that i saw last night can not sleep, NO LAMP on the bed top, too dari, i’m a woman, they let me waited one hour more, and no solve my problem, reject my refund. really DISHONEST!!! And scam room hotel!!!
Översätt
Svar från boendet: on behalf of Hotel Management team, we are so sorry for any inconvenience caused for your vacation at our hotel, we thought maybe there were some misunderstood during your stay, thank you for your reviewing, we have to check seriourly about that and make sure to improve service to avoid of any unexpecting situation occured Hotel Management
たこ
Trippel Svit Balkong
Bodde på jan. 2023
Familj
6 recension
10/10
Enastående
Publicerades 22 feb. 2023
値段の割には、豪華な客室で、朝食も美味しい。 銀行や市場も近くて便利。 スタッフもとてもフレンドリーで親切。 特に男性のスタッフで、親切丁寧に対応してくれた。 スパのフロアに宿泊したが内装がおしゃれ。また泊まりたい。
Översätt
Svar från boendet: Dear our Value GuestIt's so great to receive your review, Hotel Team are very execited about your encouragement. and we are looking forward to see you soon in sapa, wishing you and your family Healthy and SuccessHotel Management
reneeeeee
Familjesvit med balkong
Bodde på mars 2023
Familj
5 recension
9.0/10
Utmärkt
Publicerades 3 maj 2023
야시장 바로앞에 Sao viet 버스사무실과 가깝습니다. 로컬시장도 가까이 있어 시장구경하기 좋습니다. 선플라자까지 걸어서 20분정도 걸리는데. 힘들지않게 오가기 괜찮은거리 입니다.
Översätt
Svar från boendet: Dear our Value GuestThank you so much for leaving the reviews, we are looking forward to see you again in SapaHotel Management
혁이뿌잉
Bodde på okt. 2022
Reser med vänner
2 recension
10/10
Enastående
Publicerades 17 nov. 2022
사파 최고의 호텔이라고 자부할수있습니다. 저는 다음 사파에 놀러와도 숙소는 여기로 잡을 것 같네요 !! ㅎㅎ 진짜 최고에요 조식도 진짜 맛있어요 ㅎㅎ
Översätt
Svar från boendet: Dear our Value GuestYour review was one of the most encouragement for hotel team to never stop improving service We are looking forward to welcome you back in Sapa Hotel Management
Gästanvändare
Bodde på feb. 2024
Ensamresenär
10/10
Enastående
Publicerades 1 mars 2024
Egg coffee is not on the menu, LAM bartender still prioritized and made it for me, it's amazing! he is very friendly and professional.it was amazing experience friendly staff and never forget this place,hope to come back again and enjoyed the coffee
Översätt
Svar från boendet: Dear , It is a big honor for Lotus Aroma Sapa Hotel to have you as our guest! You cannot imagine how proud I and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent Egg coffee. We are so pleased that you're enjoying your coffee so much! Especially LAM bartender we will hand over your good review to him. We thank again for taking the time to share your experience. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our hotel services as well as Sa Pa town. Sincerely Yours, Du Ngoc Tran (Mr.) Guest Experience Manager Lotus Aroma Sapa Hotel
Gästanvändare
Bodde på feb. 2024
Ensamresenär
10/10
Enastående
Publicerades 5 mars 2024
Everything is great. Rooms are ok but what makes this hotel great is the customer service. Shout out to lam bartender who made my stay even better. Looking and checking my table from time to time. Thank you for that great coffee and for your service as well. I will be back for sure.
Översätt
Gästanvändare
Bodde på feb. 2024
Annat
10/10
Enastående
Publicerades 1 mars 2024
Du Ngoc Tran- Fom was amazing with me. He was so nice and take care of me by helping me a lot to get everything in place for the rest of my trip. He was also a great person with good energy and with who it's nice to discuss and exchange. Thank you so much
Översätt
Svar från boendet: Dear Ms Dreamer, Thank you for your kind words and for giving us a perfect rating. I am so glad to hear that I were able to make your experience with us a memorable one and that you enjoyed the services. Your feedback for service encourages me and our entire team so much in keeping delivering Lotus Aroma Sapa Hotel services. Look forward to welcoming you back soon. Wishing you a great new year ahead! Sincerely Yours, Du Ngoc Tran (Mr.) Guest Experience Manager Lotus Aroma Sapa Hotel
gordonf644
Bodde på okt. 2023
Par
4.0/10
Publicerades 29 nov. 2023
I’m afraid I can’t understand how this hotel has 5 star reviews. The actual bedrooms were very nice but that’s where the good parts end. The location is terrible, it’s above the bus station and right opposite the local market. The market starts at quarter to five in the morning and is very noisy, plus of course the smell emanating from the rotting animals doesn’t help when your room windows are down wind! The bathroom was very dated, and had this bizarre shower enclosure around the bath that actually diverts the shower flow around the sides of the bath onto the floor of the room, which quite obviously gets soaked. After our 2 showers we were literally paddling across the floor! I just don’t get it. The staff were completely disinterested in being there, it seemed like we were an inconvenience ruining an otherwise quiet day for them. Indeed at breakfast the first day we were the only 2 guests there and the selection of items was minimal to say the least. Vietnam is famous for wonderful coffee but I’m not sure where they get theirs it’s disgusting. Quite possibly the worst hotel breakfasts we have experienced anywhere around the world. We will be returning to Sapa again but will definitely be staying somewhere else.
Översätt
Gästanvändare
Bodde på okt. 2023
Familj
10/10
Enastående
Publicerades 28 nov. 2023
Nice and clean hotel ,we stayed for 2 nights , Mr DU(manager) and Reception team were polite and helpful on the arrangements required,overall very pleasant stay . Breakfast was good with vegetarian options too since we are vegetarian. I highly recommend Lotus aroma sapa hotel .
Översätt
Gästanvändare
Bodde på jan. 2023
Ensamresenär
10/10
Enastående
Publicerades 17 feb. 2023
Hotel is clean and breakfast was great. Breakfast is fresh, had a freshly cook egg in front and pho, many other wonderful choices.One of the best hotel in Sapa, yhe room was very clean and a great view of the market. I will definitely be coming back.
Översätt
Gästanvändare
Bodde på jan. 2023
Annat
10/10
Enastående
Publicerades 15 feb. 2023
It is arguably the best hotel in Sapa. Location is far from the "party" area which makes it more quiet at night. But don't get me wrong, it is near restos and food stalls that are great at cheap. Breakfast though, is the best. I wake up early for this! Room is very spacious and bathrooms are clean. Staff are very friendly, courteous and attentive to your needs.
Översätt
Gästanvändare
Bodde på dec. 2022
Affärsresenär
10/10
Enastående
Publicerades 31 jan. 2023
Second time come back Lotus Aroma, everything still amazing! Staff are friendly with professional services Hotel has new decoration and more attractive: Biger Lobby, Spa and Golf zone (I have tried play Golf, i liked this) Thank you all for warmly welcome, I will come back for next trip to Sapa, see you soon.
Översätt
Gästanvändare
Bodde på maj 2023
Annat
10/10
Enastående
Publicerades 11 juni 2023
very good!! staff are very kind every one. ginger tea very good taste.I ceack in very late.and ceack out was very fast, but staffs are very kindness. I can watch Sapa marcket from my room’s valcony. I like very much!
Översätt
Gästanvändare
Bodde på maj 2023
Annat
10/10
Enastående
Publicerades 5 juni 2023
The staf is owesome and really nice.. Worth for money... room is clean and have a beautiful view... Ms Ha at Front Desk is really helpfull.. Location is really good..it in the city centre and not for from bus station!!!
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