Ramada by Wyndham Viscount Suites Tucson East

It was good had a good time

Good great fun nice happy

When I checked in the employee behind the counter was in a poor mood. She stated she wasn't feeling well. She did check me in but never informed me or leave me any info on the Wi-Fi or the times for breakfast. I got to my room & it was clean to the first sight. I went into the bathroom & a picture had fallen with broken glass covering the floor. I walked it & informed her that it was laying on the floor & there was broken glass covering the floor. I thought she called to have someone clean it up but no one arrived. On the 3rd night, I woke up at 12:45 AM with the feeling of something crawling on me. I pulled back the sheets & fount bed bugs!!! I grabbed one & brought it up to the front desk. Showed the man working & all he could do for me was make me change rooms. Not very concerned & emotionless about the situation. If it wasn't so late/early I would have left or slept in my car. Upon check-out I mentioned the bedbug situation again& got little to no concern or apology from the staff. I'm very disappointed & disgusted. I shouldn't have had to pay for my stay. I feel they need customer service training.