Gästanvändare
26 oktober 2021
I spend 3 nights here and I loved it. The staff members were great and helped me and answered every question I had, giving me great advice. Hotel is clean, nice, walking distance to many restaurants, and I even walked from the beach twice (about 40 minutes depending on where). My only complain was that on my last morning (the breakfast is the best I've had included in the fee) I had to leave the hotel at 8 am to go to Cancun airport, and breakfast started at 7:30am. I had figured I had enough time to at least order coffee and fruit, but at the same time this group of 17 people were also expecting to have their breakfast. That day breakfast was a bit delayed, and the group pretty much took over the whole thing and server's a cook's attention without them even leaving the kitchen. I ended up leaving without anything and I was very unhappy on my hour and a half trip to Cancun without haven't had any coffee. This is not the server's, cook's, or group's fault per se, but, the hotel is small, and for breakfast they can usually accommodate one order at a time. If the hotel knows they are checking in a group of 17 people, couldn't they also make special arrangements for them to have breakfast at a certain hour? I am pretty sure no one else in the hotel was able to get anything that morning.
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