Bahia Principe Luxury Sian Ka´an - Adults Only - All Inclusive

Staff was friendly and helpful. Though it does need to be stated there are no elevators because there are quite a few stairs to the 3rd floor

Isabell and Camila with customer service were very helpful. The food and service at the resort is excellent. We were very disappointed that we paid for a Junior Suite Superior which is advertised as 603sq ft but were assigned a smaller regular Junior Suite 495 sq ft. After 5 days of discussions with the front desk we were finally moved to a 603 sq ft room. It was very unpleasant to deal with and a poor start to our vacation. There is construction directly behind some of the buildings and the gas powered leaf blower starts up about 7:30 every morning. Sleeping in was out of the question. There is also major construction going on at the Akumal section which is where the Sian Kaan beach section is so very noisy there. The infinity pool at Akumal was a lovely place to spend our days. The carts ran regular to shuttle you to the beach or a la carte restaurants at the other sections of the resort. Other than not getting the room we paid for it was a good vacation.

This place was amazing. The staff was amazing, food was amazing and property is massive - you get access to all 4 resorts. 10/10 recommend.

The place had good activities and food at restaurant's was top tier Erandi with quest experience she was so very helpful and made are stay very pleasant also Calma in quest experience was also very helpful and friendly to me an my wife an the best bartender was Naomi all of these three was five star from day one an truly made my birthday very special an spectacular an i will remember it always an we will definitely be back truly enjoyed myself oh cant forget my guy Freedy from privilege members good guy 😀⭐️⭐️⭐️⭐️⭐️

The property was awesome, just a bit too much walking for me. The rooms and infrastructure itself could be updated. The mattresses must be replaced and the hot tubs in the penthouse should be updated as well.

Only issue was Air Conditioner on roof was malfunctioning (not broken, but, noisy)…this was fixed within a couple of days of being here