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Pepem Holistic Experience - Peaceful Retreat Near Tulum
1 natt
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1 rum, 2 vuxna, 0 Barn
Alla boenden i Tulum

Pepem Holistic Experience - Peaceful Retreat Near Tulum

Parque Dos Ojos, Supermanzana Km 3.5, Ejido Jacinto Pat, 77760 Tulum, Quintana Roo, Mexiko
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Vi erbjuder prisgaranti
hotel overview picture
Höjdpunkter
Skinande rent
Fantastisk service
Perfekt plats
Mycket att göra
Bekvämligheter
Parkering
Wi-Fi på allmänna områdenGratis
Multifunktionsrum
Spa
Cykeluthyrning
Snorkling
Incheckning och utcheckning via expresstjänst
Säkerhetsskåp i receptionen
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Beskrivning av boende
Pepem Holistic Experience - Peaceful Retreat Near Tulum är det perfekta stället att varva ner efter en dag av resa eller arbete.
Visa fler
9,1/10
Utmärkt
Renlighet9,1
Bekvämligheter9,1
Läge och interiör9,1
Service9,1
Alla 40 recensioner
Omgivningar
Flygplats: Tulum International Airport
(59,4 km)
Landmärken: Cenote Taak Bi Ha
(480 min.)
Landmärken: Two Eyes Cenote
(650 min.)
Landmärken: Two Eyes Cenote
(660 min.)
Landmärken: TaakBi Luum
(790 min.)
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Översikt

Rum

Gästrecensioner

Tjänster och bekvämligheter

Policyer

Jungle Villa Pepem
9

Jungle Villa Pepem

Sovrum 1:1 King size-säng ● Vardagsrum:1 Bäddsoffa
Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Privat badrum
Minibar
Wi-Fi på rummet
Tepåse
Rumsinformation
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Eco Mayan Cabins
17

Eco Mayan Cabins

1 King size-säng
Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Privat badrum
Minibar
Wi-Fi på rummet
Eldriven fläkt
Rumsinformation
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Mayan Gods Cabins
5

Mayan Gods Cabins

1 King size-säng
Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Privat badrum
Minibar
Wi-Fi på rummet
Eldriven fläkt
Rumsinformation
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Jungle Villa Kukulkan
10

Jungle Villa Kukulkan

1 King size-säng
Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Privat badrum
Minibar
Wi-Fi på rummet
Tepåse
Rumsinformation
Sök lediga rum
Jungle Villa Nah-Ha
11

Jungle Villa Nah-Ha

Sovrum 1:1 Dubbelsäng
Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Privat badrum
Minibar
Wi-Fi på rummet
Tepåse
Rumsinformation
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Dölj rumstyper

Gästrecensioner

9,1/10
Utmärkt
40 recensioner
Verifierade recensioner
  • Renlighet9,1
  • Bekvämligheter9,1
  • Läge och interiör9,1
  • Service9,1
Genomsnittet för liknande boenden i Tulum
Mest omnämnt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
28 april 2025
Review of Popem Holistic Our experience at Popem Holistic was very disappointing. The hotel is located deep in the jungle, very far from everything. Upon arrival, we were greeted with no electricity. For three nights in a row, there was no power after sunset. Their solar panels are far too small to support the needs of the property. Throughout our stay, there was no hot water at all. The room had no air conditioning, only a fan, and at night it was so hot that I had to open the doors to get some air. Breakfast was very repetitive with almost the same limited options every day. The staff at breakfast were sometimes friendly, but often not — especially if you arrived 30 minutes before breakfast ended. They would tell you that it was too late to order food or even a juice because they were in a hurry to finish. One of the biggest problems was the increasing number of scorpions in our room. It was impossible to relax or sleep peacefully, constantly worrying about stepping on one or finding one in our clothes or bed. At check-in, you receive a note (in Spanish) stating that the hotel is not responsible for any bites, and the nearest hospital or clinic is very far away. Because of the scorpions and the overall conditions, we decided to check out two days earlier than planned. We simply couldn’t stay there any longer. Unfortunately, I cannot recommend this place.
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
15 april 2025
May as well be a bait and switch. Bartender was fired (?) the day we arrived, so we were told their drink menu couldn't be honored for the duration of our stay. Management messaged to say they could only serve a limited menu, but even when my partner ordered a margarita we were told that nobody knew how to make one. We were the only couple at the resort for several days. The staff told us management wouldn't approve any new food to be purchased, so the restaurant menu wasn't to be honored either. Later the management told us some things are difficult to find in a small town like Tulum, but there are two huge grocery stores that we personally shopped at which were as stocked as any super walmart. This explanation came after we couldn't get milk for our coffee, and "there's no milk in a small town like Tulum" is a completely false line of reasoning. They have kitchenettes in the rooms but no cookware, nor plates/silverware. We were told they're "stored elsewhere" but it's pointless since you can't actually use the fridge. Their solar system cannot supply enough battery power to run it overnight. One of the staff literally told us not to plug it in because we'd run out of power for fans/lights during the night. The electricity will frequently cut off for 15+ minutes at a time. The rooms can't be secured (we stayed in two) because the door locks are broken, so plan to take everything with you if you leave. Hot water takes forever, runs out immediately, and has zero water pressure. One of the chairs in our room had an obvious fecal stain on it when we checked in - we told the staff about it but it wasn't changed until we messaged management the next day. After that, staff told us not to message management because they'd get in trouble. After one sleepless night where the staff stayed up drinking next to the pool and shouting until 3am, my partner was told her scheduled massage had been canceled because management had fired the masseuse. We were told "she would come back if you pay cash" according to the front desk guy, which felt like a weird scam. From the messages we were sent when we told the management about the myriad issues we had, it sounded like they were actually there for the shouting party. Seems weird when they also tell guests to respect a quiet atmosphere. Employees constantly complained about management, and the management basically told us "people don't come here to drink" when we told them we were upset their menus wouldn't be honored. I hated this place, and we checked out two days early to go to an airbnb 40 minutes away. Maybe at some point this place used to be nice - it sure photographs well and looks pretty in person - but the experience is garbage and I hated being there.
Översätt
A‍l‍e‍x‍a‍n‍d‍e‍r‍ ‍R‍e‍e‍d‍ ‍K
10 april 2025
The staff were great, but our room wasn’t secure because the door didn’t lock, the hot water repeatedly failed, and stains were visible in the canopy above our bed. They could not fix these problems. We decided to leave two nights early and the absentee managers refused to allow the concierge to refund our payment for those final two nights. The poolside beds were too filthy to lounge on, too. Avoid Pepem until they get new management. You deserve better.
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
16 mars 2025
The huts are very nice and very a pleasant place to be. The property is very beautiful and peaceful. It’s very fun being walking distance to a bunch of cenote’s. The staff were wonderful especially Adan the chef and his team. His food was amazing. He made it hard to go out and explore for food because it was so great here. A tip, don’t ask for anything specific, just let him make what he’s feeling. For every meal. That being said the Tulum area is sort of an extension of Cancun. Just kind of one resort after another. Not a lot of real Mexican culture. It’s definitely pretty but very busy and touristy. Pepem and its surrounding area ended up being our only area we really enjoyed. The myan ruins were interesting.
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
7 mars 2025
We found the overall atmosphere, particularly from the staff, to be very relaxed and uncluttered. The standard of accommodation, facilities and food is truly excellent. The kitchen staff are amazing. There are plenty of activities to do in this local area but really, there is also no need to leave the hotel. One point that we hope the management will address is the morning restaurant music is too loud and the petrol leaf blower around the restaurant are not calming. However Hotel Pepem and its staff served as a perfect stopover for a few nights whilst travelling back from Belize. As Belize is a regular destination for us, Hotel Pepem will be part of the adventure in future. Strongly recommendable!
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
26 januari 2025
The food and service at the restaurant was wonderful. Chef Adam is very talented, his food was so good we ate at Pepem several nights instead of going into town. Masterful flavors! And he and Roy the server were so friendly, charming, and funny, we felt so at home and enjoyed ourselves so much. Thank you! Allen at the front desk was also so kind and helpful. The service really exceeded our expectations and felt personal and meaningful, not like at some bigger or more luxurious hotels where you don’t get to know anyone. We really enjoyed our time at Pepem!
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
25 januari 2025
My wife and I stayed at Pepem for our baby moon and it was a really nice relaxing experience! We really appreciated the layout, decor, and accents of the whole place. You really achieve that relaxing feel away from all of the crowds and busy tourism. The staff was also top notch! They always went out of their way to make sure your time there spent was at it's best in every possible way. We really enjoyed the fact the place is never over crowded as there is only a certain amount of rooms there. Being close to a lot of the cenotes is a very convenient as well! It was nice being able to drive out to the main strips and beaches, but then come back to our relaxing resort. We do recommend renting a car or suv as they are pretty long dirt roads. It will end up adding up to the same amount if not a lot more if you get a taxi every time you want to go out. Also, keep in mind it is in a jungle so if you're not a fan of camping or the outdoors then this might not be the place for you. The only real complaint we had is that their food menu is very limited and they seemed to run out everyday of most options on the menu. So we were stuck eating what they did have that day which isn't much. So my wife and I tried to eat out or grab food before coming back most of the time. Other than that, our experience here was very enjoyable. Again, kudos to the awesome staff!!
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
23 januari 2025
What a majestical place! As soon as we arrived we were received with open arms from the wonderful staff. The tranquility of Pepem was instant. The time we spent there was getting back to nature. I can’t say enough about how our time there rejuvenated us. The natural setting in the jungle was unique. The cabins have a warm feeling and the pools have character. Lovely place. We will be back for sure!
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
6 januari 2025
Pepem Hospital Experience Hotel in Tulum offers a unique wellness-focused stay with minimalist, serene rooms and a variety of on-site services like yoga and spa treatments. The hotel is quiet, yet close to Tulum’s attractions. While the hospital-themed design may feel unconventional to some, it provides a peaceful, health-oriented environment. Ideal for those seeking relaxation and mindfulness, though it may not suit those preferring more traditional luxury.
Översätt

Tjänster och bekvämligheter

Spa
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Parkering finns ej på hotellet.
Transport
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Hälsa och välbefinnande

Boendepolicyer

Tider för in- och utcheckning
Incheckning: 15:00–20:00
Utcheckningstid: före kl. 11:00
Barnpolicyer
Barn är inte tillåtna i den här rumstypen.

Spjälsängar och extrasängar
Extrasängar kan läggas till för alla rumstyper, men inte spjälsängar.
Avgifter för extrasängar ingår inte i totalbeloppet. Kontakta hotellet för information.

Frukost
TypVästerländsk
ÅlderAvgift
Vuxen
Kontakta hotellet
Ytterligare avgifter för frukost inkluderas inte i totalbeloppet och måste betalas på boendet.

Depositionspolicy
DepositionDeposition krävs

Sällskapsdjur
Sällskapsdjur är inte tillåtna

Ålderskrav
Den huvudsakliga gäst som checkar in måste vara minst 18 år gammal.

Betala på hotellet

Juridisk information
Det här boendet sköts av en professionell värd. Professionella värdar är parter som agerar i syften som rör deras affärsverksamhet eller yrke och betraktas som näringsidkare enligt EU:s lagstiftning.
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Beskrivning av boende

  • Antal rum: 12
Pepem Holistic Experience - Peaceful Retreat Near Tulum är det perfekta stället att varva ner efter en dag av resa eller arbete.

Under din vistelse kan du unna dig ett besök på spa på plats.

På denna hotell hittar du också faciliteter inklusive en trädgård.

Parkering finns vid boendet.

Vanliga frågor

Vilka in- och utcheckningstider gäller på Pepem Holistic Experience - Peaceful Retreat Near Tulum?

Incheckningen på Pepem Holistic Experience - Peaceful Retreat Near Tulum öppnar 15:00-20:00 och utcheckning ska ske senast kl. 11:00.

Är sällskapsdjur välkomna på Pepem Holistic Experience - Peaceful Retreat Near Tulum?

Nej, sällskapsdjur är inte välkomna på Pepem Holistic Experience - Peaceful Retreat Near Tulum.

Serverar Pepem Holistic Experience - Peaceful Retreat Near Tulum frukost?

Ja, frukost ingår för gäster som bor på Pepem Holistic Experience - Peaceful Retreat Near Tulum. Frukostalternativen inkluderar: Västerländsk.

Hur mycket kostar det att bo på Pepem Holistic Experience - Peaceful Retreat Near Tulum?

Priserna på Pepem Holistic Experience - Peaceful Retreat Near Tulum kan ändras beroende på datum, hotellpolicy och andra faktorer. För att se gällande priser anger du de datum du önskar bo på hotellet.

Hur tar jag mig från den närmaste flygplatsen till Pepem Holistic Experience - Peaceful Retreat Near Tulum?

Den närmaste flygplatsen är Tulum International Airport och den ligger cirka 1 timme 5 min bilresa från hotellet (59,4 km).

Vad har Pepem Holistic Experience - Peaceful Retreat Near Tulum för avbokningspolicy?

Avbokningspolicyn för Pepem Holistic Experience - Peaceful Retreat Near Tulum varierar beroende på rumstyp och bokningsvillkor.

Om det här boendet

Närmaste flygplatsTulum International Airport
Avstånd till flygplats59.4KM
Hotell – antal stjärnor3