Wakax Hacienda - Cenote & Boutique Hotel

房間非常寬敞，服務特別好，整體環境很幽靜，酒店也有很多活動可以參與～

Wakax is a haven away from the touristy part of Tulum, it’s immersed in nature with the most wonderful lake to swim, kayake and paddle board on. There are bikes to explore the 42 acres . If you want peace and to be surrounded in nature and something that is rustic authentic Mexican whilst still being luxurious , this is the place . My only constructive feedback is that I if your staying for more than 5 days it would be good if menu changed or they did daily specials. Make sure you visit Sian Khan Bioreserve , breathtaking !! Staff at the hotel are super friendly and attentive , particularly Cauhtic xxx

I found wakax by chance and it was really the best it could happen to us. We had a bad experience in one hotel in tulum and decided to move here. The place is amazing. The way they treat people in accomodate them, thw service they provide ia really incredible. Rooms are fantastic, food is delicious. Amazing for kids as they can do activities in the lake, in the cenote and the Rio with amazing David. I did 1,30 mins massage and also that was incredible. I travelled a lot in my life but this is the place i would reccomend.. Always! Thanks for having us ❤️❤️❤️

Wakax is the kind of place that’s so tranquil you lose track of time. We were a family of 4. Two adults and two teens. We all appreciated the blend of luxury and relaxation with fun activities. The customer service is excellent. We were created personally with chilled towels and glasses of ice water. Bags were loaded on a golf cart and check in was a breeze. Our room was beautiful, spacious and squeaky clean. Bug repellent for mosquitoes was provided and replenished. The minibar was stocked with sodas, filtered water. Nespresso coffee was provided all throughout the hacienda grounds. The grounds are gorgeous. Each building is welcoming and open to the air. The Yucatán Peninsula in the summer is a hot place, but these buildings are designed in a way that a breeze blows through. Our favorite spot to lounge while having an espresso was in the building above the pool with the arches. We spent a lot of time there in the shade with the breeze blowing, listening to the birds and chatting with our teens. it’s the kind of place you think about coming back to before you have even left. I wish I could remember all of the names of the incredible staff. Of course we remember David’s name, he was incredibly helpful. So much is included for the price of the stay. I certainly think it is a great value. The property is immersed in nature and nothing about it feels commercial. Although the overgrowth of seaweed along the Yucatán Peninsula has made some of the beaches unpleasant I would still encourage everyone to visit. We left the Hacienda to swim with sea turtles and tour the Tulum ruins. The seaweed did not bother us a bit. I may have felt differently if we had stayed at a beachfront resort. I’m so glad we didn’t. I’m so grateful to have experienced Wakax Hacienda.

We were travelling as a family of 5 with teenage children. Wakax was perfect for everyone. We felt totally immersed in Mexico from the moment we arrived. David took us on a tour of the underground Cenote as soon as we had unpacked. This gave us a great understanding of the property and was a beautiful experience. He shared knowledge of the land and the animals. We did the bike tour of the property with him the next day and learned the history of the hacienda and swam in another beautiful Cenote. David was fantastic. The pools and the buildings were very beautiful. Even with other people staying we felt like we had the place to ourselves. We are delicious local food and the restaurant was in a beautiful environment. Thank you everyone at Wakax for a great stay.

Our stay at Wakax was perfect. The staff is always ready to make your experience feel personal and authentic. The room was comfortable and always clean. We felt privacy while also being a part of the community. The meals were fantastic and always made fresh to order. The staff remembered our orders and preferences from day to day and would adjust any meal to make it work for us. The food itself, delicious. Our favorite part of Wakax was our guide, David. David sought us out immediately when we arrived and made us feel at home. He would check in with us at our meals to see how we were doing and make sure we had everything we wanted. His tours are educational and experiential. His care for the environment and the history of the area created a wonderful environment for the guided bike tour and the cenote tour. We will remember our experiences with David for the rest of our lives. Wakax was perfect. We would be happy to stay here again.