Alito Tulum Hotel

還不錯 還不錯

The property is located in a national park within walking distance of Tulum ruins. Felt very safe. It is a bit costly to stay within the park. Many fees for the park and ruins. There are electric carts that run between the entrance, Tulum ruins, beaches and the museum that are very convenient. The front desk staff were fantastic! Food was great and the rooms are unique. Stucco inside and thatch roof made it feel like we were in a hut..glad it didn't rain! Some rooms have showers and toilet outside which offers sufficient privacy. Property was well maintained but the beach had too much seaweed. Overall great experience!

My daughter and I stayed at Alito Hotel for a whole week and we had a fabulous time, the hotel is not a luxury resort, but it is very comfortable, clean and the staff is so kind, and hard working, we stayed at the building but maybe the cabanas would have been more quiet as some of the other guests were noisy either very early in the morning or late at night. The beach is amazing, white powdery sand, crystal clear water without strong tides, we swam in the ocean every day! The hotel is inside the park and it is walking distance to the Tulum Ruins, the park has constant transportation between the Ruins and the other hotels all day until 7 PM but I do recommend to have a rental car as it is away from town and you do need a car or a taxi to get around and taxis can be expensive. Be aware of the many hidden fees that the rental companies impose on you and do not disclose when you make the reservation, but all and all it was worth having our own vehicle. The restaurant is on the beach and the food was very tasty, the manu is on the small side, but everything we tried was good, We had some issues with the water in our room but the staff was so responsive and sent maintanince right away, they even gave us the key for another room to use in the meantime, the beds were very comfortable, the only suggestion I would have is to have a full leght mirror in the room, as the only one in the bathroom is small. We had a lovely stayed and will definetely recommend it.

Peaceful tulum Amazing place for relax , staff were very helpful friendly…. Anything u need and just one spot !

The hotel itself was great. The beach is amazing, the included breakfast was very good for a your standard hotel breakfast. Cleaning staff did a great job. Pool is nice as a change of pace from the ocean. The pictures don’t do this place justice, it’s far nicer than it initially looks I think. My only issue is staying in the park. In general, it was fine but having to buy wrist bands every day is a giant PITA, especially if you come back after 5pm unexpectedly. The park staff all tell you different things and I don’t think anyone really knows what to actually do. Why not let me buy a week pass to the park? Why do I need to do it every day? Or sell me all the wristbands at once? I understand this isn’t a problem with the hotel itself, but the national park. This process needs work, but again it’s not the fault of the hotel. Also, don’t trust Google maps directions to get to the hotel. You need to take the long way around currently and go in the other end of the park than Google will direct you. Overall wonderful stay and highly recommend the hotel.

Alito Hotel was amazing and exactly what my partner and I were looking for during our trip to Tulum. The beach was stunning, the food was amazing and the staff were very kind! There are a couple things to consider: 1. The beds are pretty worn in and not the comfiest. The springs in ours were completely broken and made sleep disruptive. 2. There was a miscommunication regarding entry into the national park after 5pm. The hotel is located inside the Jaguar National Park so if you leave the hotel, you must reenter the park to get back to the hotel. We were told many times to simply show our reservation to be allowed in after the park has closed, but we encountered an issue where the park guard would not let us through because our bracelet was not for that day. Turns out, the hotel is supposed to sell us bracelets every day to pay the daily park fee and be allowed in. My partner and I were stuck outside the park with no entry and the hotel did not answer any phone calls through the various numbers we found. 3. Definitely travel with a steel water bottle! There is fresh water in the lobby that we used to refill our bottles