D'Primahotel Kualanamu Medan Formerly Prime Plaza Hotel recensioner

Good hotel but pool was shut and the treadmill in gym didn’t work but the bed was comfy

appreciate Hotel do provide shuttle service. upon check in, requested hair dryer, it was deliver to my room in less than 15mins time.

Good location close to the airport with free shuttle at 2 hourly intervals. All staff were very friendly and attentive. Theres not too much around the area but there are a couple of decent places to eat within walking distance .

The hotel staffs are very friendly and helpful. Hotel is about 10 minutes from Kuala Namu airport and airport drop off is provided free of charge at scheduled times

Nice hotel , many restaurant at nesrby, closed to sirport snd have free pickup snd drop of

Location is great for me in that its only 7 mins by car to the airport. Medan downtown is about 30 minutes away through challenging traffic. The service staff were excellent all round. Amenities, rooms and public areas were clean. The swimming pool water did look a bit cloudy although the bottom of the pool is visible from overhead. I did not swim though. Complimentary tea bags should include English breakfast or black tea. Small niggle but it takes on greater significance if you stay in the area long enough to miss strong tea because almost all restaurants serves very weak tea. Breakfast offering especially the local cuisines could be better - at least for me. The tea was really weak ( read above); there was only one choice of plain white sandwich loaf. No butter, although vegetable oil-based margarine was offerred. The danish pastry were stiff and cloy but I guess I need to manage my expectations as this cuisine is not indigeneous. But if a simple improvement could be done, I believe this hotel will draw more satisfaction from (foreign) guests. Good work!

I booking NON SMOKING ROOM, but they offer me SMOKING ROOM????? They said no more NON SMOKING ROOM!!! bed is comfortable but a flyer 🪰 inside??? OMG!! then bath MAT so dirty!!! I was complain and they are not good response!!!

Service is good, receptionist is very humble and helpful. Receptionist Windi thank you for your care

Its okay, nice one if you need to be in the airport early in the morning or late at night

Very clean . The staff all very nice. The service and food is good. We enjoyed our stay here. Trip . Com pls advise or recommend us this kind of hotels.

Recomended..........................................

Norm not best as it is advertised

The Hotel is Good

We had a short overnight stay at D'Primahotel Kualanamu before an early flight to Denpasar. I have to say I was super impressed with this hotel. Incredibly good value for money. The room was basic but clean, functional and with pretty much everything you might need for a short stay. Wi-Fi was fast and reliable. Because we arrived in the evening and left at 6am, we didn’t get to use the pool or the gym. Nor did we have time for breakfast. The pool looked excellent, and very clean. The gym looked basic, but enough for a quick workout. At this price, though, both were an unexpected bonus. One thing - the hotel offers a two hourly shuttle bus to and from the airport. The 6am bus suited us perfectly. We reserved seats when we arrived, so it was a bit frustrating to have to wait until 6:15am. Reception waited until we checked out before they contacted the driver. It was already booked and they were expecting us, so it should’ve been waiting.