Gästanvändare
18 juni 2025
Upon our arrival, my friends and i were shocked at how nice the hotel looked, the staff were super friendly and took care of our bags for us. we had a lot of pushing unfortunately with the spa and other things within the hotel. Unfortunately, the first night, we encountered a few issues with our room: our balcony door did not lock, our safe was not re-set and was locked shut and, we could not get our air con to work. we phoned during the day and reception said they would send someone out ASAP, but unfortunately, they did not show up, resulting in us phoning again in the evening. This eventually was fixed but, we were 3 young girls travelling alone, and we would've preferred to have our door lock working straight away. The food was not great, there was also massive queues 90% of the lunch and dinner times, with everyone taking multiple plates, leaving hardly anything for anyone else. the cleanliness also wasn't that great, tables and seats all dirty, the house keeping didn't do anything but change our bin- and we eventually ran out of toilet roll as this was not topped up either. Everyone got up early to put their towels on the sunbeds, so i would recommend doing this if you want a sunlounge by the pool. Bonus points to jet ski boy and Ronaldo, they organized a boat trip for us which toured a load of different places throughout Bodrum, this ended up being the best day of out holiday! Unfortunately, i probably wouldn't visit this hotel again, and i definitely would not say its a 5 star hotel.
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