Gästanvändare
24 maj 2024
The CHC Torino Castello is, as the name suggests, just few steps away form Piazza Castello, and as such it represents an excellent location for visiting the city. Housed in an old building, the hotel has been nicely renovated (some parts seem still under renovation) and the room we were given was large and comfortable enough, with an acceptable level of cleanness, even though not spotless! Some details though were disappointing, such as the worn out bathrobes, the empty free minibar and the scarcity of toiletries: once requested, everything is promptly delivered, but in a 4-star hotel it should already be available. The breakfast choice is adequate (even though the orange juice quality was terrible!) but the separation of rooms for continental and English buffets in two rooms is rather unpleasant. The hotel boosts a small but nice sauna in the gym area: unfortunately, it seems to be always off (even when reception tells it is on!) and the guests have to switch it on by themselves, which unfortunately materially delays the whole process and spoil the sauna experience. Staff are nice, kind and responsive, but, as mentioned above, few details need to be sorted out to match the 4-star ranking.
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