White City Resort Hotel - Ultra All Inclusive

Hotel The hotel itself is really nice. It's modern and very clean. I've seen a number of reviews saying staff are rude and throughout our whole stay, we didn't come across staff that were anything other than friendly. When we got here, we were offered a room upgrade which we took. There is a shop that's open most of the day and night that's reasonably priced and sells food, drinks, bags, t shirts, hats, sunglasses ect. There are 2 lifts up to rooms which are often pretty busy. The hotel has around 6 floors of rooms. Food and Drink There are a number of places you can get food. There's the lobby bar which also has cakes and sandwiches 10-7 and serves drinks 24/7. There's the main restaurant and there's the snack bar located near the beach. The main restaurant.... So we managed to get something to eat every day but it was often chicken and rice/chips. There was one day where fish is predominantly served which I don't eat and the alternatives were not great. Breakfast was the worst for us but again, we did manage to get something. They serve fresh omlettes, there's pancakes with chocolate sauce and there's fruit and yoghurt. My partner had toasties most days as there was a toasty machine. Yes, as other reviews have stated, there are chicken nuggets and chips at breakfast and we did see sprouts one day. We didn't really eat in here at lunch but looked similar to dinner when we walked through. At lunch you can eat at the snack bar. Food is to order and there's a selection from burgers and pizza to wraps and pitas. We ate lunch here every day. You scan a QR code from your table and the food is brought to you. There are ice creams, milkshakes and juices available from the juice bar which is on the way to the beach. Starbucks is next door. As previously reviewed, it does get busy but it's not mental. You'll get chance to get a drink from there should you wish to. We ate at the White Cuisine a la carte restaurant. There was loads of food. You select which main you want when you book (at guest services in the reception) and a few of the starters are served (not all). When we went only the baclava was served for dessert which I can't eat because of the nuts but the waiter did offer to go get me something from the main restaurant. I was stuffed from the meal but appreciated the kind offer. Drinks are good. Plenty of cocktails and spirits. They have hot drinks too. There is a little coffee shop outside which has hot drinks, water bottles and milk and cakes and fruit. The bar near the beach doesn't serve all the alcohol options. There is a little BBQ hut outside which served up different things each day over 2 time slots. Snacks at 4:30 then 1 bbq meat option over tea time. One thing that was a little annoying. You had to ask a waiter for all your drinks in the main dining area. There were no soft drinks/wine/beer on tap. Only juices I would associate with breakfast. When the room was busy, it wasn't easy to get a drink. Room The room w

Arzu has been amazing! Such a beautiful and professional person. The hotel was amazing and view from our balcony was spectacular. We have had an amazing 11 days! We will be back again next year for sure. All the staff are attentive and friendly. The weather was brilliant

We stayed in a beach hut it was absolutely beautiful it came with a butler Kaan who brought us drinks & food & was very good he made a lovely platter of fruit & champagne on ice for my husbands birthday he was very attentive we really enjoyed our stay in this lovely room

Our 2nd year here, we love it, the rooms are lovely and comfortable, we were in room 8006 beach 6, lovely room and views to die for, we had our own very special young man, Kaan the butler, we can not thank him enough for looking after us, nothing was too much trouble, he is an asset to the hotel, all the staff are very polite and always said hello. The hotel is absolutely spotless so well done to the staff, from reception to cleaners to gardening and bar staff waiters and waitresses a very big thank you.

**Honest review** Was unsure if the weather would be warm as it is predicted to be low at the start of November confirm it was boiling all week. Upon arrival we was greeting by a lovely man who assisted us to our room with our luggage I tried to help him with the bags but he insisted he carry them. (We chose the beach front room too so this was a long way from the lobby) We arrived late so had a quick drink and went to sleep, the next morning we was walking out of our room and met our butler Kaan, he provided me with contact details and said if we needed anything from food and drink to information he would help us. This was nothing but true, he worked so hard all week to ensure we had the best time and was very respectful and also polite, a great friend to me and my partner. The food was good, a range of different dishes to choose, some more traditional but you could always get yourself some nice grilled chicken/ other meats and veg, salad and other sides. They have multiple food places available. If you ever felt like a change there is a very reasonably priced bar/ restaurant across the road which shows all the football! The drinks were varied and we enjoyed cocktails which again Kaan would bring to us with no issues, I cannot stress enough how much a credit this man is to the hotel, was always so happy to help, very attentive and insisted we had the best time and I have nothing but the best wishes for him in the future. The room was honestly incredible, every time we had it made up there was beautiful decorative designs on the bed and around the room, Hacer the maid has the most impeccable hygiene standards and the most enthusiastic attitude, all the works.

Got to hotel and went to check in before getting room & keys were asked if we wanted to upgrade room for 800 euros ??? Rooms looked ok on website so stuck with our first choice, in some areas I guess the upgrade was best as the room was adequate but within the first hour we needed the tech man as TV remote full of gunk & the phone didn’t work, strangely the extension in the bathroom did ??? Tech man fixed both was very quick plus mark there. The food in the main white restaurant was ok I guess but often same same & same, some dishes were cold so you have to be switched on and get a dish the cooks can cook fresh, like omelette, overall for all inc was just about acceptable. Got to mention our main waiter Dogan, a very good and attentive staff member, he looked after us every day he was on shift, made our day. We hope he gets some recognition for his service, thank you Dogan. Pools are ok quite a few to choose from but I found all to be very cold, beach area had plenty of sun beds as did the pools unless you left it late when the tool bandits had been active. Overall not a disaster hotel, but to be totally honest we felt it was more of a 4 star than 5.