Radisson RED London Twickenham

Extremely nice hotel with great food and staff with a central location in Twickenham

I wanted to share my thoughts on my recent stay at your hotel. The trip and the stay were absolutely delightful. The location was perfect, and the parking facilities were great, making everything so convenient. I was particularly pleased with the gym, swimming pool, and spa - they were wonderful additions and really enhanced the experience. The breakfast, while a bit on the pricey side, was very convenient and enjoyable. The receptionists were extremely helpful and kind, making the check-in and check-out process a breeze. I truly appreciated their assistance. Thank you for a lovely stay.

Very disappointed with the room we were allocated - the bathroom doors didn't close properly and it was impossible to open the shower door. Therefore we wernt able to use the shower facility at all....

I booked this hotel as a gift for family during a rugby match. The hotel failed to locate our booking, they then attempted to charge my family again despite me prepaying online, they eventually put my family in a room but not the family room with 2 double beds that I had paid for, instead they put them in a disabled room with one bed forcing a 15yr old boy to share with his grandma. The hotel acknowledges their mistake but failed to compensate us and instead only offered us the discounted price for the room they gave us. Caused unnecessary stress and downgraded customers who were not happy. Not good management of a hotel. Location is obviously ideal, room was clean and tidy and it’s great for rugby fans and those attending matches. It’s just disappointing about the service we received and the hotels failure to acknowledge and compensate appropriately. One positive was the SA rugby team were also in the hotel!

The mattress was dented.. Super nice.. I not enjoyed

We have stayed a few times at this hotel good size room 10 minute walk to the t statin and town. breakfast is good. Good size car park