The Ritz-Carlton, Tysons Corner

房間還不錯，但切記不要預訂含早餐，家庭房4人預付每天1000早餐費，到店説total一間房衹能點60美金的早餐，多餘自付。攜程的服務很給力，解決了問題，但這家酒店早餐的服務也不太行，食物倒還不錯。

物有所值的酒店！

Ritz- Carlton Tysons Corner/ Supar Ritz Carlton's are known to be a high-end hotel offering all sorts of amenities and service. This is what you pay for. However, this particular Ritz is subpar. The check in process for us was a little chaotic because we booked through a 3rd party and they had the names mixed up. The complimentary beverages were constantly empty and were when we checked in. We were not told that there was a complimentary nightly wine/champagne for guests either. We found this out on our last night. We were initially put in a handicap room and had to be switched. We were switched to a room next to a stairwell, ice machine, and a supply room. So, you can imagine the noise and traffic. Specifically in the evening. We didn't get turn down service the 1st night and we inquired about it because our friends got it but we didn't. We didn't see a coffee machine in our room because our friend's machine was on their countertop, so we purchased coffee and tea the 1st morning. Found out it is hidden in the cabinet and when we tried to use it, it didn't work. The front desk told us they would bring a small fridge to our room, but that never happened. Ritz offers guest robes/slippers, but our room was missing slippers. The room phones did not work (neither of them). So, when we ordered room service or had to get something we had to call from our cell phone and then be transferred. The list goes on and on. It's all the little things you pay for and expect from a Ritz. The staff was exceptional not the stay.

! Nice view! I love that we were connected to the galleria. The staff was excellent. Will visit again.

I enjoyed my two night stay . I had the opportunity to visit the Spa for a hot stone massage and it was very enjoyable . The steam room /sauna in the spa could have been bigger and was a little crowded but other than that the spa was an overall good experience . Friendly hotel staff !

All good except the check-in (lines) and self-parking (confusing signage)