Sterling Aravalli Udaipur

Beautiful hotel. However we asked the guy in dinning to check if our room have dinner. He said yes and asked us to come 7:30pm for dinner. While we were eating other staff asked the guy what is their room number. We overhead that the guy (can’t remember his name) said let them eat since they have already started. He ignored us because he knew that he gave us wrong information. We appreciated for nice dinner and left but one of staff ran (Meena)to us at pool area and asked as to sign the invoice. We asked why when the guy said we can eat after checking our room number. She said it’s for our record. However when I checked out staff member Ohi asked us to pay 3098 Inr. We were getting late as our transport was waiting. We didn’t fuss about it and paid it because we are not clear on our checkout.  I just want the hotel to refund this cost because it’s not our mistake.

I ***** with our group had stayed there for 3 days. All staffs were very supportive and they were providing their best services. Food quality was also very good. Especially Mr. Mahendra is very gentle and humble person. Our stay over there was very comfortable.

The resort is very beautiful. The stay was very pleasant and staff specially Kritika , Ajay Sharma were very helpful. The activity arranged were very fantastic. Completely enjoyed the stay as memorable . Activities is the best time of the family fun game . Wonderful stay , amazing food also the magic show was mindblowing . Thanks to sterling aravali team .